Landscaping Shop Manager

2 weeks ago

Winnipeg, Canada Kindret Construction Ltd. Full time

**Key Responsibilities**:

- **Staff Management**: Hire, train, and manage a team of technicians, mechanics, and support staff. Assign tasks, monitor performance, and ensure that the team works efficiently and effectively.
- **Operations Management**: Oversee the day-to-day operations of the shop, including scheduling, inventory management, and ensuring that all equipment and tools are well-maintained.
- **Customer Service**: Act as the point of contact for customers, addressing inquiries, concerns, and complaints. Ensure that customers receive clear estimates, accurate service recommendations, and high-quality repairs.
- **Quality Control**: Monitor and ensure that all repairs meet or exceed industry standards for safety, quality, and efficiency. Conduct final inspections of completed work before delivery.
- **Financial Oversight**: Monitor and manage the shop’s budget, including cost control, pricing, and revenue generation. Work to meet or exceed sales and profitability targets.
- **Compliance & Safety**: Ensure compliance with all local, state, and federal regulations regarding environmental, safety, and workplace standards. Maintain a clean, organized, and safe work environment.
- **Inventory & Supplies**: Oversee the ordering and inventory of parts, tools, and supplies. Negotiate with suppliers for the best prices and ensure timely delivery of parts.
- **Process Improvement**: Identify opportunities for operational efficiencies and improvements in customer service. Implement best practices to increase productivity and customer satisfaction.
- **Reporting**: Prepare and submit regular reports on shop performance, financial status, and other key metrics to ownership or upper management.

**Requirements**:

- **Experience**: 3+ years of experience in an automotive repair shop, with at least 1 year in a management or supervisory role.
- **Education**: High school diploma or equivalent; automotive certification (ASE, etc.) preferred.
- **Skills**: Strong leadership, problem-solving, and organizational skills. Excellent communication and customer service abilities. Knowledge of automotive repair processes, parts, and equipment.
- **Technical Knowledge**: Strong understanding of automotive systems, diagnostic tools, and repair procedures.
- **Physical Requirements**: Ability to stand for long periods, lift up to 50 lbs, and work in a fast-paced environment.

**Preferred Qualifications**:

- Experience with shop management software and scheduling systems.
- Previous experience managing budgets and financial planning.
- ASE certification or equivalent.

**Work Environment**: This position is based in a hands-on repair environment. You may be exposed to noise, chemicals, and machinery as part of the job. Proper safety protocols and personal protective equipment (PPE) will be provided.

Pay: $28.00-$40.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- RRSP match

**Experience**:

- Automotive repair: 1 year (required)
- Mechanic experience: 1 year (required)
- Mechanical knowledge: 1 year (required)

Work Location: In person

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