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Receptionist/veterinary Assistant

2 weeks ago

Stoney Creek, Canada East Side Animal Hospital Full time

**Receptionist, Veterinary Assistant**

**Stoney Creek, ON**

**Eastside Animal Hospital** is currently welcoming a **full-time **dependable and caring **Veterinary Assistant/Receptionist** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.
- Assist veterinary staff with various tasks and treatments
- Create a warm and welcoming environment for our patient and pet parents
- Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Ability to remain calm in stressful situations and adapt to changing situations
- Take initiative and work independently
- Exceptional client service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
- Ability to answer a multiline phone system and track and book appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Scheduling appointments; Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
- Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset
- A love for all companion animals

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _**We have the right fit for you**_
- A caring culture of _**Wellness and Appreciation**_
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Referral Bonus Rewards
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

hiring

**Salary**: $16.00-$17.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person