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Receptionist/veterinary Assistant

2 weeks ago

Stoney Creek, Canada East Side Animal Hospital Full time

**Receptionist, Veterinary Assistant**

**Stoney Creek, ON**

**Eastside Animal Hospital** is currently welcoming a **full-time **dependable and caring **Veterinary Assistant/Receptionist** to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital.

  • Assist veterinary staff with various tasks and treatments
  • Create a warm and welcoming environment for our patient and pet parents
  • Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
  • General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
  • Ability to remain calm in stressful situations and adapt to changing situations
  • Take initiative and work independently
  • Exceptional client service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment
  • Ability to answer a multiline phone system and track and book appointments effectively
  • Placing outbound calls to pet parents for follow-up and future appointment bookings
  • Scheduling appointments; Admitting and discharging pet patients
  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
  • Veterinary Assistant (VA) or Veterinary Office Assistant (VOA) program certificate an asset
  • A love for all companion animals

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: _**We have the right fit for you**_

  • A caring culture of _**Wellness and Appreciation**_
  • RRSP Employer 5 % Match Program - saving for your future just got easier
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development: there is room to grow here
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And extra perks like shopping discounts and cool wellness apps

hiring

**Salary**: $16.00-$17.00 per hour

**Benefits**

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Store discount
  • Wellness program

Flexible Language Requirement

  • French not required

Schedule

  • Monday to Friday

Work Location: In person