Customer Service

2 weeks ago

Oak Bluff, Canada Sollio Agriculture Full time

**We are Sollio Agriculture. We support farmers across Canada to help them maximize their performance, keeping in mind that there are only 24 hours in a day and 365 days in a year.**

**We bring together passionate people devoted to helping each other and moving forward together. These are men and women who are not afraid to work hard and get their hands dirty, every day. **For them, agriculture is about family, community, and food.**

**Our pan-Canadian presence means that we’re there for them, on-site, when and where they need us. **With our partners’ facilities as well as our own, we now have a total of 320 locations in nine provinces. Our goal is to support our farmers and the local areas where they operate. In short, we’re both close by and everywhere they need us to be. **Our advisors are their advisors—the people who have always been by their side and know every acre of their local area. **sollio.ag/en**

Our sector is seeking a:
**Customer Service & Administration Assistant - ()**

**005818**

**Work Location**: Oak Bluff, MB

**Status**: Permanent, Full Time,

**Overview**: Reporting to the Terminal Manager, this position will be responsible for providing exceptional customer service and supporting the office administrative functions. This position is vital to ensure Oak Bluff operates effectively to deliver a high level of customer service to our valued customers.

**_ CHALLENGES WE OFFER_**
- Act as the first point of contact within the terminal office, greeting customers, answer incoming calls & directing inquiries to appropriate staff.
- Operate ERP software to process receipts and shipments.
- Monitor all incoming shipments daily.
- Play a key role in maintaining EH&S standards. This will include updating compliance records, setting up monthly meetings, capturing and posting monthly notes.
- Update and maintain office policies and procedures.
- Develop and maintain a filing system for both electronic and paper copies.
- Assist with filing, mailing, customer follow-ups and office administration - including for other departments/managers as required.
- Prepare, sort, retrieve incoming and outgoing mail.
- Verify and coding of day-to-day invoices.
- Reconcile inventory transactions and bill of ladings.
- Arrange meetings and take detailed minutes, including conference calls, board meetings and events for other team members at the site.
- Provide support to sales team including reports, booking meetings/travel as required.
- Lead event planning for larger meetings, conferences, committees, and other events.
- Manage and maintain office setting, including inventory of office supply products.

**_YOU FIT THE FOLLOWING PROFILE_**
- 1 - 2 years of related experience preferred
- Strong interpersonal and communication skills, both written and verbal
- Ability to multi-task and prioritize workload
- Proficient with computers including Microsoft Office Suite (Word & Excel) is considered an asset
- Able to thrive in a team environment but also independently with mínimal supervision
- Able to work extended hours during busy spring season and as required throughout the year

If you want to join the ranks of an organization with a bright future that provides interesting challenges, a stimulating work environment as well as a competitive compensation package, we invite you to join our team.

Thank you for your consideration.

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