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Experienced Dental Receptionist/ Patient

2 weeks ago

Toronto, Canada Front Desk Coordinator Full time

Roles includes:

- Maintain and manage patient records in compliance with privacy and security regulations
- Contribute to a warm and welcoming atmosphere for patients and families that exceeds expectations and leaves a lasting impression
- Input patient information (including insurance information breakdowns and stats) with high degree of confidentially along with processing intake documents
- Schedule patient appointments efficiently; maximize patient scheduling, fill in cancellations and no-shows promptly
- Organize referrals to other medical specialists, liaise with dental labs and third-party providers
- Manage patient check-in, updating dental patient status.
- Build patient relationship through ongoing dialogue and resolving any escalated patient issues promptly
- Process and manage patient payments by reviewing and inputting insurance claims and/ or predeterminations through EDI
- Potentially move into a position with more administrative responsibility

Key Competencies and Skills
- Exceptional communication skills
- Working knowledge of dental insurance
- Preferably knowledge with Maxident or dental management software
- Knowledge of dental terminology, procedures and diagnosis
- Knowledge of general administrative and clerical procedures

**Salary**: $22.00-$24.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift

COVID-19 considerations:
All Covid precautions taken

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you able to work all shift days/ hours noted in our job post?
- Are you able to make the commute to the office location?

**Experience**:

- Dental receptionist: 1 year (required)