Account Executive

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Account Executive, to focus on service projects and contract opportunities in our Edmonton location. In this role, you are responsible for growing existing and generating new Customer Service Program (CSP) opportunities for our Security, BAS and Fire business. You will also prospect and cultivate new relationships, gaining an understanding of our clients’ needs while securing sales opportunities. As an Account Executive, you are a part of a dynamic sales team that allows you to grow as Convergint grows.

**Who You Are**

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional sales executive.

**Who We Are**

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

**What you’ll do with “Our Training and Your Experience”**
- Actively works with Sales team members, Account Engineers and Operations team leads to identify and sell service projects and contracts. This includes Security, Fire and BAS team members to leverage existing customers and relationships that are currently not utilizing our services.
- Seeks out new customers currently being serviced by our competition and value sell Convergint service capabilities with emphasis derived from our Values and Beliefs.
- Evaluates and targets potential future customer opportunities within the marketplace.
- Proactively communicates with and seeks feedback from all customers. Seeks to continuously improve customer satisfaction. Seeks feedback through the Company Customer Survey process.
- Develops and implements sales marketing strategies to penetrate multiple vertical markets (e.g. education, health care, industrial and commercial buildings).
- Focuses on building relationships with consultants, key owners and building managers, operators, contractors, and Convergint’s vendor partners to develop new business.
- Actively participates in the promotion of Convergint through networking events, trade shows, professional and industry associations.
- Translates a wide variety of customer needs/requirements demonstrating originality and ingenuity into detailed customized proposals, solutions or service plans;
- Develops through collaboration with estimating and operations teams to prepare detailed cost estimates for suggested solutions and services.
- Pro-actively negotiates favorable T & Cs with clients on payment terms (timelines, milestones, mobilization) that maximize Convergint’s cash flow. Assists with collections where required.
- Reviews scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
- Documents and communicates clear project and service requirements to the execution team and the wider organization as required (pre-bid review, estimates, legal, risks and hand-over documentation).
- Identifies potential risks and develops/implements strategies to minimize impact and control deviations from estimated costs and deadlines.
- Executes all work in accordance with Federal, Provincial, local regulations, and general best practices, as well as company health and safety policies and procedures.
- Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.

**What You’ll Need**
- Advanced sales skills and ability to uncover effective customer solutions
- Solid teamwork skills
- Shows initiative - engages in proactive behavior and looks for opportunities
- Very adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus
- Excellent verbal, written, and presentation skills.
- Good, demonstrated ability in strategic selling or large account management. Supportable by successful examples.
- Advanced negotiation skills
- Strong knowledge of Microsoft Office products
- Solid knowledge and understanding of IT networking principles

**Requirements**:

- High School diploma or equivalent
- Minimum of five years of previous account development, sales or related experience required
- Five years of experience in service sales
- Two years of e