Full Time Dental Receptionist

5 days ago


Cochrane, Canada Cochrane Denture Centre Full time

**Overview**

**Duties**
- Greet patients warmly and professionally upon arrival and departure
- Schedule, confirm, and reschedule patient appointments using DomX software
- Manage multi-line phone systems to handle inquiries, appointment requests, and patient communications
- Verify insurance information and process patient check-ins and check-outs
- Maintain accurate records using electronic medical records systems such as Epic
- Collect payments, co-pays, and outstanding balances efficiently and accurately
- Prepare and organize patient files for upcoming appointments
- Assist with administrative tasks including data entry, filing, and correspondence
- Ensure the reception area remains clean, organized, and welcoming at all times
- Collaborate with dental staff to facilitate smooth office workflow

**Skills**
- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
- Strong knowledge of dental terminology and office procedures
- Excellent communication skills—both verbal and written—along with a friendly demeanor
- Ability to handle multi-line phone systems efficiently under pressure
- Strong organizational skills with attention to detail in managing schedules and records
- Familiarity with medical office experience is a plus; experience with administrative tasks in healthcare settings is preferred
- Ability to work independently while maintaining a team-oriented attitude
- Knowledge of insurance verification processes and billing procedures is advantageous

**Job Types**: Full-time, Permanent

Pay: $18.11-$22.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- On-site parking

Work Location: In person


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