Fraud Analyst

**Position Title**:Fraud Analyst

**Requisition ID**:42322

**Career Group (ADSP)**:Administrative

**Division**:Nat - Ressources humaines (80069754)

**Department**:Loss Prevention

**Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND)

**Province**:Canada : Ontario

**Position Type**:Permanent

**Joining our team has its advantages**:

- Flexible working hours to promote work/life balance
- Hybrid telework
- Flexible group insurance plan from day one
- Very competitive pension plan
- Generous vacation policy
- Weekly pay
- Employee and family assistance program
- Free parking
- Professional development opportunities
- Several ED&I programs and initiatives
- EV charging stations

**SUMMARY**:
The Fraud Analyst accesses detected unusual transactions, analyzes data, collects appropriate evidences, complements information by conducting necessary researches, structures the cases/files, and reports accordingly

**SPECIFIC RESPONSIBILITIES**:

- Analyzes data from fraud detection system, CCTV, monitors transaction trends & anomalies
- Conducts necessary research to structure the file with specific evidence, provides the file to the assigned investigator.
- Consolidates data and evidence.
- Writes and produces various suspicious transaction reports
- Collaborates and reports findings to Fraud Advisor and Investigators
- Support banner(s)
- Any other tasks deemed necessary by supervisor

**QUALIFICATIONS**:

- 3 to 4 years of experience in the retail sector and writing reports (investigation techniques an asset) would be an asset
- Intimate knowledge of grocery front end, cash office and BDMS usually associated with working as a Bookkeeper, Front-End Supervisor full or part-time with a minimum of 5 years experience.
- Bilingualism is an asset (French & English)
- Intermediate skills in Microsoft Word, Excel and Outlook
- Knowledge of retail security/CCTV equipment
- Experience in TMS (Transaction Monitoring Service), Fraud analyst role and or any other relevant experience in field of fraud is an asset
- Excellent communication skills
- College diploma OR university studies (certificate) in law & security, criminology or Business/Accounting would be an asset.

**_ The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives._**

**_We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you._