Frafac Property Manager for Rosewood Housing

Reporting to the Executive Director & Assistant Executive Director, the Property Manager is responsible for the building maintenance, operation, tenant management and record keeping of FRAFCA’s residential apartment building, the Rosewood. The Property Manager ensures locations are maintained for the safety and dignity of clients and staff. As needed, capital replacement, repairs and renovations are completed, and records maintained. Routine scheduled health and safety maintenance and routines are managed and tracked. Duties include scheduling all regular, ongoing building and vehicle maintenance, and ensuring identified deficits are addressed in a timely manner. The Property Manager works closely with FRAFCA & partners maintenance staff and program location supervisors to ensure facilities and operations are in accordance with FRAFCA policy, operations agreement, and the Building Code. This is a new position and will be closely involved in the development of procedures and implementation of processes to provide accountability, transparency, and efficient operations. The Property Manager will work closely with department directors to ensure coordinated, uninterrupted client service and the health and wellbeing of all parties.

**About Us**:
The Fraser Region Aboriginal Friendship Centre Association is a non-profit organization that provides a diverse range of culturally safe and supportive services to Aboriginal people in Surrey and the Fraser Salish region. The Friendship Centre works from a decolonizing perspective, and as such, works to strengthen family bonds between generations and within the family.

**About Surrey**:
The City of Surrey is one of 21 municipalities in Metro Vancouver in British Columbia, Canada. We are located on the Lower Mainland on the south side of the Fraser River and share a border with the United States of America. Surrey is situated on the traditional, ancestral, and unseeded territories of the Salish Peoples, including the q̓ic̓əy̓ (Katzie), q̓ʷɑ:n̓ƛ̓ən̓ (Kwantlen), and Semiahma (Semiahmoo) land-based nations.

**Why FRAFCA**:

- Opportunity to work alongside cultural knowledge keepers & Elders
- Holistic, culturally safe, approaches to serving our clients and community
- Freedom to share and observe own cultural practices (i.e., smudging in the office)
- Access WorkBC Employers Training grants and other bursaries to fund training & other professional development
- Extended Health Benefits Package (Medical, Dental, Travel) and Employee Assistance Plan after 3-months on continuous employment
- 10 annual paid sick/personal leave days
- Paid vacation days (up to 25 days based on years of service)
- Offices located along main transportation routes; main office by the Skytrain station
- Parking available on-site

**KEY RESPONSIBILITIES**:
**_Direct the delivery and management of affordable housing, including:_**
- Maintain occupancy and tenancy of FRAFCA residential housing units in keeping with the Residential Tenancy Act. Prepare vacant units for occupancy. Conduct or facilitate viewings and move-in inspections. Maintain records of tenant agreements, tenant relations, written communication, and timely collection and submission of rental revenues.
- Conduct as needed, income reviews for rent-geared-to-income apartment units in keeping with BC Housing High Income Limits. Provide tenants notification of assessed annual unit rental rate.
- Represent FRAFCA with the Residential Tenancy Branch as needed and conduct rental housing operations in keeping with the Residential Tenancy Act regarding tenant management, legal notices, Notice to Vacate, Orders of Possession, and other related activities.
- Monitor and adhere to annual maintenance and capital budgets for buildings and vehicles. Prepare annual budget recommendations.
- Develop and monitor a regular maintenance schedule to provide for ongoing operations (ie. fire system inspections, elevator inspections, vehicle maintenance and snow tire installation and removal), planned capital improvements, replacement, and renovations. Schedule work assignments and repairs as needed.
- Review monthly site health and safety inspection reports and ensure identified deficits are addressed in a timely manner.
- Coordinate and prepare work orders per maintenance and program supervisor requests, verify completion and coordinate service payments.
- Coordinate emergency on-call schedules & support and act as a backup as required.
- Maintain a working knowledge of applicable legislation, housing agreements, FRAFCA policies and practices. Including our partners in the housing project.
- Participate in the development of policy and procedures related to the orderly management and operations of FRAFCA program sites.
- Participate in the development and management of applicable program budgets.
- Participate on internal and external special projects and/or committees.
- Performs other related duties as required.

**QUALIFICATIONS**:

- Comple