Park Patrol

**Job Description: Park Patrol (Seasonal Position), Lambton Shores, ON**

Between April 29th and October 29th, reporting to the Resort Manager at Our Ponderosa Golf & RV Resort, this role is responsible for after hours minor maintenance duties (e.g. cleaning, minor repairs to resort infrastructure as needed, equipment maintenance, etc.), customer service inquiries and responding to after hours customer complaints.

**ABOUT PARKBRIDGE**:
Headquartered in Collingwood, Ontario, Parkbridge is Canada’s leading operator, developer, and owner of more than 60 residential land lease communities and 35 recreational RV resort communities across the country.

Parkbridge enriches the lives of Canadians by enabling families to buy a home, couples to downsize their home, and vacationers to enjoy time at recreational RV resorts. Parkbridge manages and continually invests in the properties it owns and operates, creating a relationship with our customers and vibrant communities with quality amenities.

Homeownership is out of reach for many Canadians. Parkbridge provides an affordable homeownership option through land lease, which allows people to purchase a home outright without buying the land on which it sits. This fills a gap in the real estate market between rental and freehold homes.

Homeowners maintain and build equity in their homes, while having access to professionally managed shared infrastructure, services, and amenities. It’s an ideal option for people who want to enter the housing market, or those looking to downsize.

Parkbridge makes residential and recreational communities exceptional.

**What’s in it for you **
- A career opportunity with a national company that is on the leading edge of their industry,
- A chance to learn, and work in a unique and growing market, unlike any other,
- A chance to have a positive and lasting impact on customer vacation experiences,
- An opportunity to enjoy a beautiful property every day.

**What people say about you **
- You are a natural leader, who thrives on creating community in the workplace and you know how and when to take charge
- You strive to help people solve problems.
- You have high-standards for customer service, and believe that there is a solution for every problem.
- You believe in being open, honest and ethical with everyone around you
- You have a firm but fair and consistent approach to the guidelines of your workplace

**What you bring to the table **.
- You have solid customer service and/or maintenance experience in the hospitality, property management, security or police services, or hotel industry.
- You have excellent interpersonal skills, and can communicate well even in challenging situations
- You have experience working in Word, Excel, and Outlook.
- You are physically fit and willing/able to work outdoors in all kinds of weather conditions.
- You are available to work flexible work hours (this is an “after hours” position).
- You have an ability to work with limited supervision.
- You like learning new things and developing new skills
- You have an ability to work with a team or independently.
- You thrive on solving problems, meeting challenges and providing great customer service
- You are great at seeing both sides of an issue and finding middle ground
- You believe in adhering to standards, and are skilled at educating those around you on those standards
- You have an ability to prioritize situations or tasks on demand in critical situations

**What you will be doing **
- Customer Relations_
- Monitoring and controlling access to all facilities in the park.
- Welcoming guests and visitors in a friendly and courteous manner
- Patrolling the property to ensure that guidelines and property standards are being followed
- Report any problems or safety hazards to the Resort Manager and / or authorities.
- Safely operate RTV, golf carts or other vehicles in order to efficiently monitor occupied campsites and common areas.
- Responding to customer concerns, complaints and queries.
- Maintenance / Cleaning_
- Performing minor maintenance duties including resetting breakers, minor repairs and upkeep
- Ensuring washrooms, grounds and common areas are kept up to standard: this includes, unplugging toilets, pickup and depositing garbage into dumpsters, close pools and initiate pool robots and other related duties
- Assist in monitoring levels of supplies needed (washroom & cleaning supplies) and communicate supply needs to Resort Manager.
- Other duties as assigned

**APPLICATION INFORMATION**:
Please note that applicants must be able to successfully pass a pre-employment criminal background check.

**Job Type**: Seasonal
Contract length: 6 months

**Salary**: $18.72 per hour

**Benefits**:

- RRSP match

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Retention bonus

Ability to commute/relocate:

- Lambton Shores, ON N0N 1J2: reliably commute or plan to relocate b