Solution Delivery Manager

Our Digital & Technology team wakes up every day with one goal in mind - to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs? If yes, consider the following opportunity:
**What you will be doing...**
- Lead Rogers Business IOT related solutions/programs.
- Accountable for threading multi-phased solutions/projects across multiple releases into one coherent solution/program.
- Work with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmaps.
- Accountable for IT HLD (High Level Design) /DDD (Detailed Design Document): content, completion and quality.
- Drive & contribute to project solutions - JAD sessions, responsible for gathering input / documenting HLD.
- When required back-fill role gaps (Sr. BSA, PM, Solution Architect) as needed.
- Accountable for aligning all technology teams (Digital, Network) when delivering IT solutions.
- Support the SA (Solution Architect) in defining overall solution approach in partnership with Technology stakeholders.
- Support the Project Manager throughout the project life cycle.
- Work with Enterprise Architecture and procurement on defining vendor expectations.
- Working with the PM, EM, Application teams and governance in the creation and management of governance/gating artifacts.
- Accountable / responsible for the managing change requests (PCRs).
- Work closely with third party technology vendors; ability to challenge the vendor design to ensure what is being built satisfies the needs of our business partners.
- Work with the Consumer Business Unit, Go to Market team, Planning, and Engagement teams to develop realistic project plans that clearly state project deliverables and timelines.
- Manage project and portfolio budgets and assist in managing cost centre financials.
- Coordinate team efforts to resolve complex issues and conflicts and escalate to executive level wherever required.
- Endorse quality, innovation and timely communication of issues / opportunities. Coach team members in delivery, issue management and risk management.

**What you have...**
- Bachelor’s in Computer Science or related field or equivalent experience required.
- 5+ years of experience in the information technology field.
- 3+ years of experience in a project delivery role in a fast paced/agile environment.
- Development experience preferred but not a must have
- Previous team management experience preferred.
- Previous IT program management experience preferred.
- Demonstrated ability of successfully leading complex IT projects and programs.
- Ability to successfully implement and control budgets.
- Must be able to effectively communicate technical information to both technical and non-technical personnel.
- Must be creative, detail oriented and capable of balancing the “big picture” with meeting the day-to-day needs of the organization.
- Must be able to communicate, present and negotiate at any level of management across the organization.
- Excellent interpersonal and communication skills.
- Exceptional written, verbal and presentation skills.
- Excellent organizational skills.
- Ability to inform, educate and influence managers and employees to support goals and initiatives in a matrix environment.

**Schedule**: Full time

**Shift**: Day

**Length of Contract**: Not Applicable (Regular Position)

**Work Location**:8200 Dixie Rd (341), Brampton, ON

**Travel Requirements**: Up to 10%

**Posting Category/Function**:Technology & Information Technology

**Requisition ID**: 276289

**Together, we'll make more possible, and these six shared values guide and define our work**:

- Our people are at the heart of our success
- Our customers come first. They inspire everything we do
- We do what’s right, each and every day
- We believe in the power of new ideas
- We work as one team, with one vision
- We give back to our communities and protect our environment

Posting Notes: Digital & Technology