Housekeeper

**Housekeeper**

**High Prairie, AB**

At Days Inn, we focus on the little things that surprise and delight to help patrons enjoy their stay and kick off each day with a little extra oomph. Like the sun, we are energized to provide a warm smile and great service to our guests every time they stay with us.

We are currently looking to add a hardworking, enthusiastic Housekeeper to our Team. The Housekeeper is responsible for ensuring that guests have a clean and home-away-from-home experience while a guest at the hotel.

**Principle Duties & Responsibilities**

Include but are not limited to:

- Thoroughly cleaning guestrooms according to standards.
- Completing all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Removing all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable).
- Restocking housekeeping cleaning cart for next day's use.
- Replenishing chemical bottles.
- Cleaning room with the door closed according to standards, unless requested to do otherwise by the guest.
- Reporting all missing items from room (i.e., irons/boards, hair dryers, etc.) to the Manager.
- Reporting any maintenance repairs immediately to the Manager.
- Handling items for “Lost and Found” according to the standards.
- Ensuring overall guest satisfaction.
- Communicating both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
- Effectively listening to, understanding, and clarifying concerns raised by employees and guests.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attending all hotel required meetings and trainings.
- Maintaining regular attendance, as required by scheduling, which will vary according to the needs of the hotel.
- Maintaining high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Complying with standards and regulations to encourage safe and efficient hotel operations.
- Maximizing efforts towards productivity, identify problem areas and assist in implementing solutions.
- Effectively handle problems, including anticipating, preventing, identifying and solving problems as necessary.
- Cross-training in other hotel related areas.
- Maintaining confidentiality of information.
- Demonstrating initiative, including anticipating guest or operational needs.
- Maintaining a warm and friendly demeanor at all times.
- Performing other duties as requested by management.

**Knowledge & Skills Required**

Include but are not limited to:

- 2 years of previous work experience in housekeeping is required.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to stand for long periods of time.
- Flexible and long hours sometimes required.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Must hold strong communication skills, both verbally and written.
- Must have a proven ability to take initiative and be respectful of diversity.

In addition to a competitive salary and comprehensive benefits package, we can offer an exciting and challenging work environment.

If you believe that you could thrive in our environment, and are interested in pursuing this opportunity, please submit your resume for consideration.

**Salary**: $15.00-$16.00 per hour

Schedule:

- 8 hour shift

Application question(s):

- Are you able to stand for long periods of time?
- Are you able to work a flexible schedule?
- Are you able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects?

**Education**:

- Secondary School (preferred)

**Experience**:

- housekeeping: 2 years (preferred)