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Department Lead

2 weeks ago

Red Deer, Canada Sunterra Market Full time

This position requires an individual who demonstrates a quality driven leadership style and is passionate about leading and developing people in a profitable business. This is also a hands-on role. The role focuses on the preparation and presentation of both meats and seafood for sale with abundant, appealing, fresh looking displays. This is also a very service orientated position providing courteous, friendly, knowledgeable and legendary service to customers and team members.
Duties and Responsibilities:

- Communication with store manager you will be responsible for team member hiring, developing, terminations and holding your people accountable.
- Accountable for achieving margins, labor, inventory control, as set out in yearly budget.
- Accountable for ordering and merchandising.
- Great relationship with purchasing department to ensure specifications and pricing from approved suppliers is followed.
- Equipment maintenance and safe workplace, sanitation systems in place and followed.

Qualifications:

- Execute great results to every customer that builds rapport and trust.
- All customer requests and questions are addressed and personally followed up on.
- Maintain food safety standards and all company procedures to ensure food safety.
- All cases and shelves throughout the department are clean, well-stocked and rotated.
- Ensure accurate retail pricing and signage.
- Tasters program being followed daily.
- Special order processing and documentation, shared with team leader.
- Informed of new products introduced and share with the customers.
- Ensure back areas and coolers well maintained, organized and dated.
- Assist in monthly inventory.
- Aware of current sales, margins and action plan from team leaders.
- Proper receiving as per company guidelines followed.
- Recipes for marinated items followed for approved ingredients.
- Demonstrate proper use, care and maintenance of equipment.
- Packaging, wrapping and rotation followed.
- Assist in cross merchandise with other departments.
- Execute all cleaning and maintenance schedules.
- Attend all department, store and training meetings.
- Accept and check all products from receiver.
- Answer telephone with proper etiquette and urgency.
- Wash and sanitize utensils when necessary.
- Break, trim, bone, cut, scrape and platter various cuts of meat and seafood.
- Skewer meat, poultry items for kabobs.
- Grind meats with temperature tracking.
- Perform other duties delegated by team leaders and store leaders.