Technical Writer

**About Visual Defence**

Visual Defence (VDI) is a leading provider of software solutions for the transportation and infrastructure sectors. The company provides solutions which leverage cameras to generate intelligence using fixed cameras and in-vehicle cameras. The company is a leading artificial intelligence software provider and is well known for its technology, CityROVER, which automates detection of incidents in the municipal and transportation sectors. The company is rapidly growing with extensive services provided world-wide.

Our accomplishments would not be possible without our biggest asset - our people. We always look for exceptional individuals to join our growing team and help us make and deliver products that make a positive impact in people’s lives.

**Why work with us?**

VDI is a well-known, Ontario-based company in business in Richmond Hill, Ontario since 2000. We are proud to offer extensive employer paid benefits including, but not limited to health, dental, life, and vision.

It is our belief that work/life balance is imperative to be cheerful and healthy thus, we have flexible working options and paid time-off benefits.

We believe that professional development opens up new possibilities, strategies, knowledge and skills for individuals. Extensive opportunities, room for growth and advancement, company sponsored learning programs and training plans are all part of our culture. We endeavor to keep all of our employees healthy and inspired. When you thrive, we thrive

We strive to bring our employees together That is what life and business is all about

VDI’s Social Committee brilliantly delivers on this and creates entertaining events that achieve this goal. We hope to see you at the next one.

Our office runs on collaboration, with an open door policy that serves to connect you to your colleagues.

We dress casually and have plenty of free on-site parking spaces.

**About the position**

If you have a technical background, passion for writing, and you enjoy fast paced, multi-tasking environment, then we have an exciting opportunity with future growth potential at our Richmond Hill headquarters.

**Role Responsibilities**:

- Work directly with a Team Lead on the preparation and submission of proposals, grants, technical and commercial documentation.
- Prepare technical bidding and tendering documents.
- Create detailed technical material in relation to the company’s products, services and capabilities.
- Provide pre-sales technical assistance and product education at high level of support to customers.
- Write technical system design and system solutions.
- Thoroughly understand and evaluate new and exciting technologies.
- Work closely with developers, engineering, project managers and others to develop solution customer needs.
- Assist with or conduct technical presentations including demos at Visual Defence and other locations.
- Search for new clients who might benefit from the company’s products or services and maximize client potential in designated industries.
- Search for potential suppliers for the company’s solutions.
- Develop long-term relationships with clients, through managing and interpreting their requirements.

**Qualifications & Competencies**:

- Five years of drafting and editing complex technical material and/or proposals in the sector of software and technology.
- Excellent command of the English (oral and written).
- Thorough knowledge of windows based systems.
- Ability to understand and document complex solutions, including diagrams, description, bill of materials, and costing.
- Experience in LAN/WAN/Internet services administration.
- Understanding of electronics fundamentals.
- Understanding of software fundamentals.
- Highly, self-motivated team player with strong work ethic.
- Excellent interpersonal skills.
- Focus on providing superior customer service.
- Focus on providing superior work.
- Ability to work in a matrix organization.
- Must be a self-starter with a desire to grow.

Training for this position will be provided by employer.

**Required Education**:
Bachelors of Electrical or Computer Engineering or equivalent degree**.**

**Job Types**: Full-time, Permanent, Casual

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- Are you legally authorized to work in Canada?
- Can you reliably commute to this job's location (Richmond Hill Ontario Canada, L4B 1L5)?

**Experience**:

- technical writing: 5 years (preferred)

Work Location: In person