Night Auditor, Full Time

1 day ago

Vaughan, Canada Novotel Vaughan Full time

**Night Auditor, FULL-TIME**

Ideally located on the Northern edge of Toronto, Hotel Novotel Toronto Vaughan provides a contemporary destination for business and leisure travelers. Offering modern accommodations and a highly accessible location, our Toronto Ontario hotel features 149 rooms and sophisticated amenities, such as complimentary WiFi, a full service on-site restaurant, an indoor saltwater pool, and versatile event space.

Join the Novotel Vaughan Team for a dynamic, rewarding and challenging career in a fast-paced environment

**RESPONSIBILITIES**:
**Supervises and administers all night audit functions**
Balances all revenue and settlement accounts nightly
**Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures**
Maintains files and resets the system for the next day of operations
**Follows up promptly on guests requests and issues**
Provides excellent customer service to all guests
**Welcomes and greets all guests, performs check in and check out procedures**
Answers guest inquiries and provides assistance in a professional manner
**Answers all incoming phone calls and takes reservations**

**Act as the hotel system liaison during night hours including calling in to open tickets with PMS system support during the overnight hours if a system fails or issues occur.**
Accurately follows cash handling procedures
**Adheres to all department and Company’s policies and procedures**
Ensures guests’ security by the proper handling of guest room keys and personal information
**Performs any other job related duties as assigned**

**CANDIDATE REQUIREMENTS**:
**Hotel Night Audit/Front Office experience is a MUST**
Experience with the Opera PMS is required
**Proficient using a computer, good knowledge of excel and basic accounting principles**
University/College Diploma is preferred
**Commitment to customer satisfaction**
Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner
**Organized and able to work in a fast-paced, multi-tasking environment**
Excellent communications skills
**Works well under pressure in a changing environment**
Fluency in English, written and verbal; a second language is an asset
**Ability to work with mínimal supervision**
Able to stand for an 8 hour shift
Must be able to work evenings, overnights including weekends and holidays
Main shift will be 11:00 pm to 7:30 am, must be flexible to occasionally work from 9:00 pm to 5:30 am.

**Job Types**: Full-time, Part-time

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

COVID-19 considerations:
Increased cleaning of high touchpoint areas.

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