Insurance Product Innovation Analyst

**ABOUT US**:
Specialty Program Group Canada is a fast-paced insurance Managing General Agency (MGA) that provides innovative underwriting solutions for our network of brokers across Canada through our trade brands: Cansure, Beacon, i3 Underwriting, and Specialty Claims Canada. Our success as Canada’s largest independent MGA is based on our innovation, hospitality-level service, and living our values every day. We are a thriving, growing organization, providing stable and fulfilling careers for over 300 people across Canada.

**THE OPPORTUNITY**:
**Day-to-day responsibilities include**:
**Front-End Design Specifications**:

- Collaborate with third-party online portal developers to draft detailed specifications for the digital product’s front-end design

**Back-End Coordination**:

- Ensure seamless back-end connections with our Technology Operations team and the policy management system, facilitating efficient data flow and system integration.

**User Testing and Feedback**:

- Incorporate User Acceptance Testing (UAT) responsibilities into the overall project management scope, ensuring underwriting experts conduct thorough UAT. Ensure the completion of UAT as part of the project management and oversight process.

**User Experience Enhancement**:

- Design and elevate the user experience of the online portal, incorporating best practices in usability and customer-focused design.

**Project Management**:

- Oversee project management for each digital product, ensuring timely delivery, adherence to quality standards, and fostering effective collaboration across teams.
- Act as the primary lead for Specialty Programs Group Canada with our portal system developer, managing project interactions with all teams.

**Collaboration with Underwriting Leaders**:

- Collaborate closely with individual insurance segment underwriting leaders to decipher unique requirements and translate them into digital product features. Focus on requirements gathering rather than UAT.

**Collaboration with Sales and Marketing**:

- Partner with our Sales and Marketing team to launch new products and enhancements on the portal, aligning with marketing strategies.

**Bespoke Digital Products**:

- Lead the design and deployment of tailored digital products on the company portal, meeting the specific needs of diverse insurance segments.

**This is a hybrid position for people located within commuting distance of downtown Vancouver.**

**ABOUT YOU**:
You have **3-5 years of experience** in property and casualty underwriting or brokering and possess strong project management skills. Your eagerness to learn about innovative and diverse insurance products adds extra value to your proficiency in Excel, data systems, and troubleshooting.

**Key attributes you bring to the role include**:

- Possesses a strong analytical mindset, focusing on the priorities.
- Consistent and reliable in meeting deadlines.
- Demonstrates a customer-centric approach.
- Exhibits excellent communication, negotiation, and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams, influencing with diplomacy.
- Finds fulfillment in supporting others, working behind the scenes.
- Takes pride in being part of a larger group, valuing collective achievements.
- Thrives in environments with well-established procedures.
- Brings organizational precision to projects, maintaining a high standard.
- Committed to delivering best-in-class digital and non-digital products for Specialty Program Group Canada’s online portal.

**salary range**:
Expected annual salary for this role is** $65,000 - $110,000** and may be affected by factors including experience, location, and adjusted job duties.