Engagement Manager, Enterprise Information
3 days ago
**Principal Accountabilities**:
- Single point of accountability for the client on EIM&A implementations or client engagement (all project deliverables).
- Serve as the interface between the Sales teams, the client & the delivery teams to create the business requirements document describing the final solution staying true to the spirit of the contract.
- Writes Business Requirements Documents for client sign-off and internal delivery execution.
- Drives discovery of EIM&A solutions with customer via facilitation sessions.
- Responsible for repeat business through entrenchment.
- Responsible for change request management to ensure the client maximizes the use and the value of assigned solutions.
- Creates presentations and detailed planning documents for clients and internal stakeholders.
- Responsible for client and engagement status & total client experience and satisfaction.
**Minimum Education, Experience, & Specialized Knowledge Required**:
- Bachelor’s degree with 6 - 10 years of related experience in technology consulting preferably in the pharmaceutical and/or healthcare industry.
- Understanding of current technologies such as Snowflake, Databricks, AWS, Cloudera, CDSW, Python, databases, business intelligence tools, programming languages and their use in information management or AI/ML real projects.
- Possesses solid requirements gathering, client influencing and relationship building skills, assertiveness.
- Understanding of the intricacies, uses and value of the IQVIA datasets would be a plus
- Strong organizational skills to run engagements from technology solution blueprint to launch.
- Supervise day-to-day work of multiple work streams and teams spread across functions.
- Ability to motivate, lead, coordinate teams without having direct reporting lines.
- Strong problem solving and analytical skills.
- Deliver technical presentations appropriately tailored to audience.
- Technically-minded but can connect with non-technical audiences.
- Knowledge of standard project management frameworks and processes.
- Previous experience working with Sales, Consulting and Delivery teams.
- Substantial experience in managing complex, multi-tiered technology implementations.
- IQVIA is proud to be an equal opportunity employer and we are committed to creating a diverse and inclusive environment. We do not discriminate on the basis of any applicable prohibited ground of discrimination, including but not limited to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available at all stages of the recruitment process upon request. If you have a physical impairment or a disability that requires an accommodation, we encourage you to disclose this during the recruiting process so that IQVIA can appropriately accommodate you._
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