Receptionist - Front Desk Lead for a Patient-focused Practice
16 hours ago
We’re looking for a confident, organized, and welcoming **front desk lead** to be the first point of contact in our busy, multicultural dental office. You’ll greet every patient with warmth, manage the daily flow of appointments, and make sure each visit starts and ends smoothly.
This role is perfect for someone who can balance professionalism with friendliness, handle a fast-paced environment, and keep the schedule running on time — all while making every patient feel valued and understood.
**Responsibilities**
- Manage all aspects of the front desk: phones, scheduling, check-in/out, payments, and insurance entry
- Keep the day running on time by anticipating and resolving scheduling conflicts
- Coordinate patient handoffs with our Patient Care Coordinator for treatment discussions
- Maintain accurate records in our dental software (ABELDent experience is an asset)
- Ensure the reception area is organized, welcoming, and efficient
**What We’re Looking For**
- **Applicants should have conversational English proficiency to communicate effectively in the office.**:
- Previous dental reception experience preferred
- Experience dealing with insurances and EOBs
- Strong multitasking skills and attention to detail
- Ability to work independently while collaborating with the wider team
- Language skills in Pashto, Dari, Farsi, Turkish, Arabic or Chinese are an asset
- Availability for Saturdays
**Why Join Us?**
- Take ownership of a key role in the patient experience
- Work in a supportive environment where patient care comes first
- Flexible Hours
- Competitive pay and opportunities for growth
**Job Types**: Full-time, Part-time, Permanent
Pay: $18.00-$30.00 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- Dental care
- Flexible schedule
- On-site parking
- Vision care
Application question(s):
- What languages do you speak?
- What dental software are you familiar with?
Work Location: In person
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Vaughan, ON LJ H, Canada Crescent smile dental care Full time $93,600 per yearWe're looking for a confident, organized, and welcoming front desk lead to be the first point of contact in our busy, multicultural dental office. You'll greet every patient with warmth, manage the daily flow of appointments, and make sure each visit starts and ends smoothly.This role is perfect for someone who can balance professionalism with friendliness,...
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