Customer Care Professional

20 hours ago


Winnipeg, Canada Telpay Incorporated Full time

Telpay, Canada’s leading bill payment solution provider is looking for a Customer Care Professional to join our customer care team, but not just any Customer Care Professional. We are looking for an individual who values creating a positive first impression for all customers, exceptional customer care, and a friendly work environment.

Areas you will work on:

- Responding to customer inquiries.
- Providing customer training & support.
- Other duties as assigned.

Skills that we are looking for:

- Minimum of 2 years of previous experience in a customer care role.
- Superb telephone etiquette.
- Excellent verbal and written communication skills.
- Proficient in using MS Office and other related programs.
- Ability to provide support for accounting software programs.
- Ability to work in a fast-paced environment.
- Ability to speak French would be an asset.
- Accounting or bookkeeping knowledge would be an asset.

Work Remotely
- Temporarily due to COVID-19

**Benefits**:

- Company pension
- Dental care
- Extended health care
- RRSP match

Schedule:

- 8 hour shift
- Day shift

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 2 years (required)



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