Customer Service Broker

2 weeks ago

Brockville, Canada W.C Burgess Insurance Brokers Full time

New year, new you, new job? If you're looking for a career home vs. a job, check out this opportunity with us.

If you love being a broker, working with a tight-knit team who cares like crazy about their customers and helping each other, then this could the change you are looking for.

Here at W.C. Burgess Insurance, we are continually striving to invest in our people, processes, and technology. We want to ensure that not only do our teams have the right tools they need to be successful, but that we create an environment where people feel great about the work they do and where they work.

Although this role is primarily personal lines, if you happen to have commercial or farm insurance experience, we would love that, as we are looking to grow our commercial book.

We are looking for someone to work in the office with us as the rest of the team is in the office and it makes for a fun and engaging atmosphere So what will it be like to work here? Here’s what our employees had to say from our most recent employee engagement survey.
- “We treat each other as though we are family”_
- “We take great care of our clients”_
- “the company allows education and networking opportunities”_

**So, What Will You Spend Your Days Doing?**

Working as part of a team, actively service, maintain, and help grow a personal lines book of business. More specifically:

- You will service an existing book with a focus on new business sales to grow your book through things like referrals, cross/upsell and support from marketing.
- Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarket and cancellations.
- Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients; they are looking to you to be their trusted advisor to make sure they have the right protection for their unique needs.
- Take new claim reports, help clients navigate through this process with empathy, and submit them to the insurance carrier.
- Diligent follow up on clients’ accounts to ensure outstanding activities are resolved.

**QUALIFICATIONS**
- Must be RIBO licensed.
- Minimum 1 year Personal Lines Broker experience.
- Proven track record servicing an assigned book of business.
- Remain current and develop expertise in assigned markets, staying open to new market opportunities.
- Working knowledge of PowerBroker & Applied Rating Services is an asset.

We are committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution.

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program

Schedule:

- Monday to Friday

Licence/Certification:

- RIBO license in good standing (preferred)

Ability to Commute:

- Brockville, ON (required)

Work Location: In person

  • Insurance Broker

    5 days ago

    Brockville, Canada JB Kelly Waterway Insurance Brokers Ltd. Full time

    Already in the insurance business or looking for a career change? We are hiring and have an opening for a Commercial Insurance Broker to join our team. If you are looking for a career and are team oriented, customer service focused and enjoy a fast paced work environment, we would love to hear from you. Primary Duties: - Assessing clients' individual needs...

  • Insurance Broker

    1 week ago

    Brockville, Canada Collectivfide Insurance Brokers Inc. Full time

    New year, new role? As we head into a new year, are you thinking about making a change, to find not just a new job but a new career home? If you love being a broker, working with a tight-knit team who cares like crazy about their customers and helping each other, then this could the change you are looking for. Here at W.C. Burgess Insurance, we are...

  • Insurance Broker

    1 week ago

    Brockville, Canada Collectivfide Full time

    Do you love being a broker, do you love working with a tight-knit team who cares like crazy about their customers and helping each other? Then this could the change you are looking for. Here at W.C. Burgess Insurance, we are continually striving to invest in our people, processes, and technology. We want to ensure that not only do our teams have the right...

  • Insurance Broker

    1 week ago

    Brockville, Canada W.C Burgess Insurance Brokers Full time

    Do you love being a broker, do you love working with a tight-knit team who cares like crazy about their customers and helping each other? Then this could the change you are looking for. Here at W.C. Burgess Insurance, we are continually striving to invest in our people, processes, and technology. We want to ensure that not only do our teams have the right...

  • Brokered Exercise Instructor

    3 days ago

    Brockville, Canada Community Primary Healthcare Full time

    Senior Support Services - CPHC is a registered charitable organization dedicated to improving the lives of seniors and their families by providing community support services. CPHC is seeking a Brokered Exercise Instructor who is interested in instructing specialized classes on behalf of CPHC to seniors in the Perth and Smiths Falls tri-county area, with a...

  • Brokered Exercise Instructor

    3 days ago

    Brockville, Canada Community Primary Healthcare Full time

    Senior Support Services - CPHC is a registered charitable organization dedicated to improving the lives of seniors and their families by providing community support services. CPHC is seeking a Brokered Exercise Instructor who is interested in instructing Canadian Center of Activity and Aging (CCAA) specialized classes on behalf of CPHC to seniors in the...

  • Insurance Broker

    3 days ago

    Brockville, Canada Collectivfide Insurance Brokers Inc. Full time

    Are you looking for a career home vs. a job? Do you love all aspects of servicing and selling to your assigned book of business? Do you like to work with a smaller, tight knit team that takes their work seriously but does not take themselves too seriously. If so, check out our job opportunity. Having been in the business for over 35 years, W.C. Burgess is a...

  • Insurance Broker

    2 weeks ago

    Brockville, ON KV H, Canada JB Kelly Waterway Insurance Brokers Ltd. Full time $41,600 - $62,400 per year

    Already in the insurance business or looking for a career change? We are hiring and have an opening for a Commercial Insurance Broker to join our team. If you are looking for a career and are team oriented, customer service focused and enjoy a fast paced work environment, we would love to hear from you.Primary Duties:Assessing clients' individual needs and...

  • Insurance Broker

    1 week ago

    Brockville, Canada Collectivfide Insurance Brokers Inc. Full time

    Are you looking for a career home vs. a job? Do you love all aspects of servicing an assigned book of business where you get to know your clients? Do you like to work with a smaller, tight knit team that takes their work seriously but does not take themselves too seriously. If so, check out our job opportunity. Having been in the business for over 35 years,...

  • Avp, Casualty

    5 days ago

    Brockville, Canada Arch Capital Group Ltd. Full time

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. AVP Casualty and Middle Market P&C, Western Canada is...