Portfolio Resource Coordinator

1 week ago

Hamilton, Canada Paladin Security Full time

Portfolio Resource Coordinator
**Position Title: Portfolio Resource Coordinator**

**Location: Hamilton**

**Reports To: Client Service Manager**

**Hours: Full Time, 40 hours per week (based on contractual needs)**

**POSITION OVERVIEW**:
Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to Client Service Manager (CSM) portfolios. This position will work closely with Paladin’s CSMs, Scheduling Team, Operations Centre and Field Managers to proactively address resource needs, fill open shifts, and reduce overtime through strategic initiatives, while also supporting our security officers by processing online ticket submissions in an expedited and professional fashion.

**Job Functions**:

- Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations
- Forward existing schedules in Paladin TEAM scheduling software to ensure Paladin’s Security Officers are fully aware of their ongoing schedule well in advance
- Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, ASLs, Senior Management and our Operations Centre
- Fill cancellations and openings in the daily schedule
- Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
- Ongoing knowledge development of Paladin’s contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management group
- Support and process ticket submissions as they related to your portfolio of sites
- Take on a large role in Paladin’s deployment process
- Ensure billing accuracy and compliance on a weekly basis
- Work with Paladin’s TEAM software to ensure accurate and timely scheduling, billing and payroll

**Requirements**:

- Proven ability to build and maintain strong working relationships both internally and externally
- Strong leadership, organization and facilitation skills
- Strategic Thinking
- Excellent communication skills both written and verbal
- Strong customer service and multi-tasking skills
- Creative ability to foster new and innovative ways to perform and succeed
- Ability to meet strict deadlines and flexibility in time allocation.
- Proficiency in Computer Usage, with an ability to learn Paladin’s Enterprise software
- Experience in scheduling, administration or security supervision would be considered an asset
- Be willing to work flexible hours including days, afternoons, nights and weekends as required
- Possession of a valid Ontario Security License would be considered an asset
- Must provide proof of double vaccination

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

  • Portfolio Resource Coordinator

    2 weeks ago

    Hamilton, Canada Paladin Security Full time

    Portfolio Resource Coordinator **POSITION OVERVIEW**: ***Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM). This position will work closely with Paladin’s CSMs to proactively address resource needs, fill open shifts, and...

  • Resource Coordinator

    1 week ago

    Hamilton, Canada Beth Tikvah Foundation of Hamilton Full time

    **JOB PURPOSE** The Resource Coordinator is responsible for ensuring that organizational outcomes are achieved. They will professionally work as part of a supervisory team that ensures both the effective and continuous operation of Beth Tikvah’s residential systems and the health and safety, and well-being of persons with a developmental disability and...

  • Full Time Human Resources Coordinator, Payroll

    5 days ago

    Hamilton, Canada Home and Community Care Support Services Full time

    **Job Description**: **_CARE AND BE CARED FOR - THIS IS YOUR HOME_**: Reporting to the Manager, Human Resources, the Payroll Coordinator is responsible for providing expert and responsive Human Resource services to employees in the areas of salary and payroll administration. The Payroll Coordinator will take the lead in one or more Human Resources programs...

  • Human Resources Coordinator

    2 weeks ago

    Hamilton, Canada Max Aicher (North America) LTD. Full time

    Max Aicher (North America) Ltd. (MANA) is a leading North American steel bar manufacturer. Max Aicher Group has over 3500 employees in 18 countries and passionately devotes our outstanding technological know-how to the development of high quality products as well as intelligent industrial processes and services for a sustainable future. Max Aicher generates...

  • Sr. Manager, Programs

    1 week ago

    Hamilton, Canada Harris Geospatial Solutions Full time

    L3Harris is dedicated to recruiting and developing high‑performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to...

  • Sr. Manager, Programs

    7 days ago

    Hamilton, Canada Harris Geospatial Solutions Full time

    L3Harris is dedicated to recruiting and developing high‑performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to...

  • Sr. Manager, Programs

    1 week ago

    Hamilton, Canada Harris Geospatial Solutions Full time

    L3Harris is dedicated to recruiting and developing high‑performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work‑life success. Fundamental to...

  • Sr. Manager, Programs

    4 weeks ago

    Hamilton, Canada L3Harris Technologies Full time

    Overview L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...

  • Sr. Manager, Programs

    4 weeks ago

    Hamilton, Canada L3Harris Technologies Full time

    OverviewL3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...

  • Human Resources Coordinator

    7 days ago

    Hamilton, Canada Lawrie Insurance Group Inc. Full time

    **We’ve on a journey to continuing creating an amazing journey at LIG and our HR team needs someone with a dynamic personality and some creative juices so we can #ThriveTogether!** **HOW WILL YOU HELP HUMAN RESOURCES THRIVE AT LAWRIE?** You will play an important role in LIG’s day-to-day HR activities - as a resourceful team player, you’ll be the...