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Regional Manager

2 weeks ago

Toronto, Canada Brookstone Windows & Doors Full time

**Performance Driven Multi-Unit Retail Manager**Annual On Target Earnings - $80,000 - $100,000

**Position Summary**

We’re looking for a **Regional Manager** to lead multiple retail canvassing teams across a defined territory in the GTA. This is a hands-on leadership role where you’ll guide and develop Field Coaches and Field Marketing Managers to hit ambitious lead generation goals. If you thrive on building people, driving performance, and want to be part of an entrepreneurial, growth-focused company, this is your next step.

This role is remote but must be based in the GTA.

**As the Regional Manager, you will**:

- Lead 4-6 branches within your region, directly supporting Field Coaches and Field Marketing Teams
- Ensure daily “hot spot” coverage and team routing to maximize appointment setting.
- Partner with Recruiting & Training to maintain staffing levels across all teams
- Conduct weekly branch visits and audits, providing coaching and accountability.
- Track KPIs and performance data to ensure lead goals are met or exceeded.
- Develop Team Leaders and Field Marketing Managers creating succession paths and career growth opportunities
- Work closely with the Director of Field Marketing to translate strategy into daily execution.
- Contribute to broader initiatives including events marketing and retail partnerships.

**What are you really good at**:

- **Leadership & People Management** - proven ability to lead multiple managers and teams across different territories.
- **Hands-On Leader**: Willing to be in the field to understand challenges and model best practices.
- **Coaching & Development** - skilled at mentoring Field Coaches and Field Marketing Managers, with a strong focus on performance improvement.
- **Performance Management** - able to track KPIs, analyze data, and take action to drive results
- **Communication** - excellent verbal and written skills, with the ability to inspire, motivate, and hold teams accountable.
- **Problem Solving & Decision-Making** - comfortable making fast, informed decisions in high-pressure, field-based environments.
- **Operational Oversight** - ability to balance multiple priorities, projects, and markets simultaneously.

**Your Experience**:

- 5+ years in sales, marketing, or field operations leadership (home improvement, retail, or door-to-door experience is a big bonus for you).
- Experience managing multi-location and/or multi-unit teams.
- A track-record of delivering results through others, not just individual performance.
- Prior success coaching and developing leaders at the manager level.
- Experience working with performance metrics, CRM systems, and structured reporting processes.
- Strong familiarity with recruitment, training, and retention practices for frontline teams.

**What’s in It for You**:

- Competitive compensation and company-paid benefits - base salary of $65,000 with aggressive bonus opportunity.
- A healthy work-life balance with 3 weeks paid vacation and your birthday off (because, hey, it’s your birthday)..
- Be part of an award-winning, growth-focused company with ample career opportunities.
- Phone allowance $50
- Home technology set-up
- Learn and grow with ongoing training and development.
- Exceptional support from a positive, energized senior management team.
- Clear path for professional growth and opportunities to expand your scope and team.
- Full ownership of a performance-driven funnel with access to meaningful budgets, AI-powered tools, and strong support.
- Fully remote with expectation of one day a week on the road visiting locations

**Who We Are**:

- Industry leaders in windows and doors, with a strong reputation for customer service and growth.
- We’re committed to maintaining a positive workplace (No Jerks), and we embrace change to drive growth and opportunities.
- Check out our Google and Indeed Reviews and see what our customers and team members think of us

**Our Core Values**:

- **We’re Customer Obsessed** - Deliver exceptional experiences, every time.
- **LFG - Get ‘er Done** - We thrive on action and results.
- **NO JERKS** - We foster a positive, supportive work environment.
- **Quality Matters - Measure Twice, Cut Once** - Precision and quality in everything we do.
- **We Embrace Change for Positive Growth** - Adaptability drives our success.
- **HCIH - How Can I Help?** - A team-first, customer-first mentality.
- **Think Things Through to Identify Opportunities** - We’re strategic, forward-thinkers.

**Location**:This role is remote based in the GTA, with one day per week in-person meeting at one of the locations. Access to a reliable vehicle is mandatory.

Pay: $65,000.00-$95,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Mileage reimbursement
- Paid time off
- Store discount
- Work from home

Application question(s):

- How many years leadership experience do you have?
- What city do you live in?
- Do you have any field or eve