Consultant - Client Delivery Lead

5 days ago


Toronto, Canada Aon Full time

Aon is looking for a Consultant in Calgary.

Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like
support clients to achieve their benefits opportunities and goals;
provide advice concerning their general benefits/rewards inquiries and needs;
respond to last minute or urgent requests concerning their benefits program;
coordinate with the business units as required to deliver project work as outlined in the scope of services withing the engagement letter and any other initiatives agreed to with the client;
project manage the business unit’s delivery of our work product according to the scope of services and client expectations;
identify opportunities in partnership with the client relationship leads for Aon to
provide additional services to solve a client problem;
have broad knowledge about the work performed by our Health Solutions team;
leverage specialty resources (actuarial, pharma, wellbeing, etc.) to address client challenges as required;
coordinate and schedule all client meetings related to project deliverables;
attend and help prepare for the annual planning meeting and regular stewardship meetings;
develop a partnership with the client relationship lead and make sure service delivery aligns with the client’s benefits strategy;
coordinate onboarding of client (with direct support from applicable business units);
advocate for clients in discussions with their insurance vendors for any service or broking related items with direct support from applicable business units;
support the client relationship leads and our finance colleagues with revenue recognition requirements for the client relationship.
How this opportunity is different
The Consultant - Delivery Lead will ensure year over year growth of client revenue by expansion of revenue/services to existing clients and working with Producers (to and from them) to establish relationships with prospective clients to support new logo revenue, new logos identified by Producer, RFP, Global and local relationships.

Skills and experience that will lead to success
Hands-on experience in the Health Benefits realm is required
Post-secondary degree or diploma in Business, Commerce or similar area of focus is helpful but not required
Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups
High levels of Emotional Quotient/Intelligence (EQ) and eye for business
Natural curiosity coupled with a positive mentality and approach to problem solving
Life Insurance license will be required within 12 months if not already held

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
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