Data Center Technical Specialist

Data Center Technical Specialist / Spécialiste technique du centre de données

Do you have a passion for invention and self-challenge? Do you grow with pushing the limits of what’s considered feasible? At Hewlett Packard Enterprise, you will have the power to make the most out of your career. Hewlett Packard Enterprise is one of the world’s largest and most successful IT Companies. We are successful not just because of the technology solutions that we deliver, but also because of our core values and the amazing people that we have. We invest in our employees’ personal growth & development in an environment that will challenge and reward them. Hewlett Packard Enterprise is filled with energetic people, sparking technology revolutions and creating the future to help improve the lives of every customer.

HPE is seeking a Datacenter Technician to design, test and administer systems in support of the Supercomputing-as-a-Service (SCaaS) business. This is an exciting opportunity to be a part of a key business with considerable growth potential. In this role, you will be a contributing and important team member, working on solutions that will support a scaling customer base.

**This role will be performed onsite at the data center in Quebec City, Canada.**

**There will be weekend/off-hours on-call rotation for this position.**

**Primary Responsibilities**
- Part of a regional on-site team to build and support a multi-tenant cloud-based Supercomputing-as-a-Service business
- Prepares, stages, sets up, and performs system startups/shutdowns, following established guides and procedures
- Onsite technician maintaining and supporting all aspects of the supercomputer system
- Perform diagnostics and troubleshooting, triaging and then escalating system issues that may occur
- Involved in system upkeep and upgrades, including hardware maintenance, warranty service, replacements and expansions
- Perform hardware break/fix hardware swap and coordinate factory warranty services
- Follows all security protocols as defined by the security architect
- Works closely with Site Reliability Engineers to ensure systems are operational at all times

**Experience and Skills**
- Experience supporting IT equipment or related technology
- Flexible and comfortable working on a varying and broad set of issues that may arise from day to day
- Proficient in the use and operation of Linux-based environments including shells, system configuration and administrative skills.
- Prior experience with large-scale clustered systems (preferably HPC experience with parallel compute systems)
- Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
- An understanding of high-speed networks
- An understanding of the security concerns in a cloud environment
- Experience with common data center hardware including CPUs, GPUs, management, and network equipment
- Good communication skills, including English
- ** Hands-on experience with the tools and infrastructure to support HPC systems at scale including networking and storage**
- An understanding of high-performance computing
- ** 2+ years of hands-on experience working on or supporting enterprise grade server infrastructures**
- BS in Computer Science, IT Management, or equivalent

Join us and make your mark

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

**Spécialiste technique du centre de données**

Vous avez une passion pour l'invention et l'auto-défi ? Évoluez-vous en repoussant les limites de ce qui est considéré comme faisable ? Chez Hewlett Packard Enterprise, vous aurez le pouvoir de tirer le meilleur parti de votre carrière. Hewlett Packard Enterprise est l'une des sociétés informatiques les plus importantes et les plus prospères au monde. Nous réussissons non seulement grâce aux solutions technologiques que nous proposons, mais également grâce à nos valeurs fondamentales et aux personnes formidables que nous avons. Nous investissons dans la croissance et le développement personnels de nos employés dans un environnement qui les mettra au défi et les récompensera. Hewlett Packard Enterprise est rempli de personnes énergiques, déclenchant des révolutions technologiques et créant l'avenir pour aider à améliorer la vie de chaque client.

HPE recherche un technicien de centre de données pour concevoir, tester et administrer des systèmes à l'appui de l'activité Supercomputing-as-a-Service (SCaaS). Il s'agit d'une opportunité passionnante de faire partie d'une entreprise clé avec un potentiel de croissance considérable. Dans ce rôle, vous serez un membre important et contributeur de l'équipe, travaillant sur des solutions qui prendront en charge une clientèle évolutive.

**Ce rôle sera exécuté sur place au cent