Customer Service and Sales Associate

1 week ago

Winnipeg, Canada Hertz Full time

General Responsibilities:
The starting wage for this position is $14.40/hr

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:

- 40% off any standard Hertz Rental
- Discounted Travel and Food
- Career Growth with hands-on learning

**Essential Requirements**

As a **Sales and Service Associate** for Hertz you will provide world class service to customers at off-airport locations. This includes:
Supporting achievement of location sales and margin goals by working closely with staff and Branch Manager on assigned tasks and ad hoc duties or projects.

Ensuring a positive customer experience by effective management of rental process to include qualifying the renter and completing contracts. Communicate to Branch Manager all relevant customer feedback to facilitate on-going changes in our service and prices to drive continuous improvement within our Operations.

Supporting and servicing accounts (body shops, car dealerships, etc.) by picking up and delivering cars and representing Hertz to customers of the accounts.

Maximizing margin by up-selling customers to higher-priced services and ancillary products per region revenue-management goals.

Protecting company assets through adherence to company policies and procedures.

Cleaning and servicing vehicles to current audit/quality standards to ensure high levels of customer satisfaction. This includes: no visible external dirt, inside is vacuumed and no trash from previous occupants, seats are clean of debris and stains, and fuel tank is full.

Cleaning and servicing site facilities to ensure professional appearance and positive customer service.

Essential Requirements:
**Qualifications**:
High school diploma (or equivalent)

A valid driver's license with record in good standing

Ability to drive and operate vehicles

Fluency in English

2-3 years of customer service and sales experience, preferably in the car rental or tourism industries.

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen.

**Apply** today and shift your
** career** into drive for
**tomorrow**

:
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
- Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace._
- EOE, including disability/veteran_

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