Inside Sales Representative

3 days ago

Winnipeg, Canada Dynamic Auto Service Full time

**PRIMARY RESPONSIBILITIES**:
**Inside sales**:

- Responsible for greeting customers and ensuring their needs are met while at Dynamic Auto
- Responsible for completing transactions in a timely manner
- Responsible for ensuring all paperwork and filing pertaining to inside sales and service is kept up.
- Responsible for using the Customer Relationship Management (CRM) system and ensuring customer information is accurate when applicable.
- Responsible for customer service area cleanliness.
- Responsible for following all sales policies, practices and procedures.
- Assist in inventory management and performing inventory counts when required.
- Responsible for processing and completing warranty paperwork.
- Assist in ensuring all employees adhere to company policies and procedures regarding professionalism, attitude, dress code, conduct, appearance and attendance
- Communicate effectively with all employees, including those at other locations
- Builds and maintain positive working relationships with all team members.
- Other duties as required.

**KEY REQUIREMENTS**:
**Competencies**
- Strong interpersonal skills, and the ability to interact with potentially difficult customers and employees
- Excellent written and verbal English communication skills
- Excellent organizational skills
- A passion for delivering exceptional service in every interaction, both external and internal
- Specific knowledge of the products and services offered by West End Tire and how they can meet customers’ needs

**Education and Training**
- Minimum of Grade 12 (high school diploma or G.E.D.) is required; a degree or diploma in Business Administration, Sales or Marketing is highly desirable
- Must have intermediate computer skills in word processing, spreadsheets, and data entry
- Any specific training or development in leadership or coaching would be an asset.
- Any specific customer service, sales, marketing or industry related training would be an asset.

**Experience**
- Sales experience would be an asset
- Automotive or Tire industry experience would be an asset

**Salary Range**:
Is negotiable and will commensurate with relevant experience.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Dental care
- On-site parking
- RRSP match
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

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