Manager, Labour Relations

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC is a world-class innovator in clinical care, research and teaching, delivering both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC has a workforce of close to 15,000, dedicated to delivering the highest quality patient care while working together to shape the future of health.

**Job Summary**:
**What the Role is**

Reporting to the Director, Labour Relations, the Manager directs, controls, and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

A major focus of this role is coaching, mentoring and fostering effective employee & labour relations skills and practices, in new team members; and supporting good working relationships and networks within the team/unit, with other teams and union groups across the organization.

The Manager, Labour Relations is responsible to:

- Provide oversight to the Labour Relations team
- Manage and troubleshoot any escalating issues
- Subject matter expert to the labour relations staff and leadership
- Develop and deliver training to Managers in the organization
- Must demonstrate ability to work in a fast
- paced environment with multiple competing priorities

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree program in business or a health care related discipline. Related post-graduate education preferred
- Minimum five (5) years’ experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
- Minimum three (3) years' previously related demonstrated experience and understanding of Labour Relations in a healthcare setting
- Member of the Canadian College of Health Leaders (CCHL) who has, or in process of attaining the Canadian Health Executive (CHE) Select certification program preferred
- Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
- Demonstrated ability to attend work on a regular basis