Manager It, Enterprise Development and Operations

Job requisition number

039377

Job location

Richmond

Full-time / part-time

Full-time

Salary

$127,804 - $155,281/annually

Expected Salary Range

Posting period

From 04/22/2025 to 05/30/2025

Overview

Are you an IT leader with an agile mindset and DevOps experience who is passionate about delivering value to your clients? Are you comfortable working with executives, business stakeholders and technologists? Do you strive to be an effective leader, mentoring and supporting your team and promoting strong service-oriented values? Do you have hands-on experience in the delivery of programs and projects? We are looking for a **Manager, Development and Operations** to manage the day-to-day development and operational activities with their teams within the Innovation & Technology (I&T) Division in accordance with best practices, policies, and standards of WorkSafeBC.

**How you’ll make a difference**:As a Manager, Development and Operations**you’ll be using leading-edge technology to help connect British Columbians to healthy and safe workplaces.

**Where you’ll work**

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

What you'll do
- Provide oversight to programs by providing structure, guidance and support to allow teams to achieve their goals and objectives.
- Demonstrate problem solving through problem/risk identification, innovative thinking, and mitigation with data to support decision-making.
- Work with the Director, Enterprise DevOps, Andre Kaminski, to develop organizational strategic goals, priorities and roadmaps based on both industry maturation, WorkSafeBC strategic objectives and Innovation & Technology progression.
- Build and maintain relationships with our business partners (Product Managers, Product Owners, other stakeholders) to ensure business priorities, technical stability and business concerns are understood and addressed.
- Work with the Platform teams, Release Train Engineers, Solution Architects, Product Managers and People Development Managers to improve processes, including prioritizing technical debt, ensuring they are managed at an acceptable level.
- Monitor the number of issues or technical debts per product, identifying those requiring modernization to reduce support efforts.
- Manage the operations of the various staff, contractors and service providers reporting to the incumbent in order to ensure efficient and effective delivery of services to internal and/or external customers.
- Represent or stand in for the Director, Enterprise DevOps when required.

Is this a good fit for you?
- Delivery experience - supported by proven track record in successfully overseeing projects, programs and/or product deliveries.
- Technical expertise - a strong foundation in technical disciplines like Cloud Computing, especially Azure, and software delivery processes.
- Team management and leadership experience - guiding and managing medium to large teams.
- We’re looking for someone who can: Grow their team through solid knowledge of Azure, Agile, DevOps and SAFe, knowing when and how to adapt to delivery effectively for WorkSafeBC.
- Drive, through a passion for improvement, the work environment to effectively and efficiently deliver and support our stakeholders, while monitoring and adjusting as we learn.
- Promote a service-oriented approach in providing services to external and/or internal customers. Identify, follow up, and/or respond to clients' needs and areas of concern, taking appropriate action to quickly resolve issues.
- Participate as a member of the management team of the Division in business planning activities and provide input into changes and initiatives. Work closely with other Divisional and/or WorkSafeBC managers in planning, program development or operational activities.
- Manage and direct assigned staff in maintaining high levels of service and in achieving Divisional priorities and objectives. Hire, orient, evaluate, discipline, and terminate staff as required. Assign work, set performance goals and provide feedback, coaching and developmental planning to support and motivate staff in meeting expectations.
- Ensure that WorkSafeBC and Divisional policies, procedures and standards are appropriately implemented within assigned area. Provides advice, guidance and direction to assigned staff and others on plans, processes and operational matters relating to areas of responsibility.
- Manage the financial resources within the allocated budget. Plan, develop and administer annual operating budget for the assigned area. Monitor ongoing financial reporting, investigate variances, and take corrective action as required.

**Your background and experience**
- Bachelor’s degree in information technology, Engineering or Computer Science.
- A minimum of**5 years of directly related management experience.
- Certifications in Azure, Agile, DevOps and SAFe are assets.

We’ll consider an equ