Customer Experience Associate

2 days ago


Kitchener, Canada Scotiabank Full time

Requisition ID: 160191 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs - Nurturing rich, long-standing relationships **Is this role right for you? In this role you will**: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you**: - Have strong customer service skills - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Have experience with conducting simple sales, proactive marketing calls and providing financial advice - Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options - Previous banking experience is a strong asset **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development - A competitive compensation and benefits package Location(s): Canada : Ontario : Kitchener Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Kitchener, Canada TD Full time

    OverviewCustomer Experience Associate - Future OpportunitiesDétails De La Rémunération $22.50 - $28.33 CADJob DescriptionThis job posting represents multiple exciting future opportunities across our branch locations in Kitchener & Waterloo.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting...


  • Kitchener, Canada TD Securities Full time

    Customer Experience Associate - Future Opportunities 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Work Location: Kitchener, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair and equitable compensation...


  • Kitchener, Canada Scotiabank Full time

    Requisition ID: 216065 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...


  • Kitchener, Canada Revive Car Wash Full time

    **Customer Service Associate** **Overview**: We are seeking a reliable and sales-oriented Customer Service Associate to join our growing team. As a Customer Service Associate, you will be responsible for providing exceptional service to our customers, completing sales pitches, and ensuring that vehicles are processed in a timely and safe manner. If you have...


  • Kitchener, Canada Like New Collision Group Full time

    CSN Golden Triangle Collision is a respected auto repair company that has been in business for over 50 years with 6 locations in the Waterloo Region and Guelph. We are currently looking for a Customer Service Associate to join our Kitchener team. The Customer Service Associate responds to all incoming calls, greets and directs visitors and answers inquiries...


  • Kitchener, Canada TD Securities Full time

    A leading financial institution in Kitchener is seeking a Customer Experience Associate. In this role, you will process transactions and provide information on products and services to ensure optimal customer satisfaction. The ideal candidate enjoys helping others and has strong communication skills, with a focus on teamwork and performance development. This...


  • Kitchener, Ontario, Canada City of Kitchener Full time $83,000 - $104,000 per year

    Supervisor, Customer Experience (Cowan Recreation Centre)Job Status:  Permanent Full-TimePay & Grade: $83,997 to $104,997   Annually Grade/Band: 9 (under review)Hours of Work:35 Hours per week, including evenings, weekends and holidaysInitial location: Kitchener City HallPosting period:Tuesday, Oct 21, 2025 – Tuesday, Nov 18, 2025 (at...


  • Kitchener, Canada Scotiabank Full time

    Requisition ID: 218872 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help...


  • Kitchener-Waterloo, Canada Golfplay Inc. Full time

    **Position Title**: Manager, Customer Experience **Department**:Operations **Reports To**: Chief Operating Officer **Direct Reports**: FOH Staff, Golfplay Kitchener & Waterloo Locations **Purpose** **Accountabilities** The Manager, Customer Experience’s accountabilities include, but are not limited to: - Managing our existing sales pipeline and the...


  • Kitchener, Canada Walmart Full time

    Position Summary Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...