Front Desk Clerk

**Front Desk**

**Job Type**:Full-time (40 hours per week), seasonal or year-round terms

**Wage**: $19.00 to $20.00 per hour (depending on experience)

**Perks**: room and board (accommodation/staff room and meals - breakfast, lunch and dinner, coffee, tea (no pop, alcoholic beverages or chunk food) $500-$650/month (prorated every 2 weeks deducted from pay cheque). 50% of room and board paid back as a bonus if you stay for the agreed term.

Fuel / Travel Subsidy.

When you file your taxes: Northern Tax Allowance (Canada Gov. tax benefit) if you stay for more than 6 months.

Staff have opportunities to join one of our premier floatplane tours

**Why work for us**

Work for the largest and most impressive lodge on the Alaska Highway and Muncho Lake Provincial Park located in the heart of British Columbia’s largest protected area, the Muskwa-Kechika. Winters at Muncho lake can be slow so it is important for new team members to be self starters at work and leisure. Even though Muncho lake is remote we are still connected to the world via internet, however connections can sometimes be unstable, outdoor activities are best suited for this area. Their will be ample opportunity to explore this pristine natural environment, be it on cross country skis, snowshoes or any other form of outdoor activity. Muncho lake has much to offer for those looking for a more reclusive work environment. In the summer our business undergoes a metamorphosis. Travellers from around the world will arrive at our doorsteps some to take part in our premium floatplane tours others to just spend the at the lodge. We offer plenty of outdoor oriented packages for eager adventurers; fishing, canoeing, wildlife viewing and floatplane tours amongst other things make up our complement of tours.

**About this job**

We are seeking a flexible front desk attendant that is willing to work in a dual function in our other departments as required. During the winter we run a small dedicated crew with a heavy emphasis on Teamwork. The front Desk staff are the face of our business. An intricate knowledge of all packages, special offers, tours, various classes of accommodations and RV sites will be required. It is imperative that Front Desk staff be friendly, greet people on entering the building, and strive to make a customer’s visit to the Northern Rockies Lodge most enjoyable. The same applies when serving our guests in the restaurant.

**Responsibilities**
- Operate front desk with mínimal supervision
- General office duties including filing and billing
- Greet customers at entrance - make them aware of hotel, restaurant, gas station,

RV campground and floatplane tours
- Operate gas station from front desk gas console
- Front desk nightly audit and record keeping of statistics with Microsoft Excel
- Operate cash machine and restock gift shop
- Maintaining a clean workplace, and reception area (dusting, cleaning windows, vacuuming etc)
- Assisting in other departments (housekeeping, service, kitchen)

**Requirements**:

- Native / near-native level of English
- Previous experience working hotel front desk or office reception
- Demonstrates good knowledge of customer service and has excellent computer skills
- Canadian citizen / permanent residence or have a valid work visa

**Pluses**:

- Marketing and/or IT experience, design experience in Adobe Photoshop
- Speak another language, especially German and French
- Tourism or marketing degree and / or practicum
- Basic cooking skills and BC Foodsafe
- Serving it right
- Serving or housekeeping experience

Job Requirements/Qualifications:
1-2 years experience

Worked in hospitality trade, front desk, serving, housekeeping etc.
- Salary/Wage: $19-20/hour

Job Application Process: