Customer Relations and Administrative Specialist

1 day ago

North York, Canada Caviar Centre Inc. Full time

Caviar Centre Inc., a premier name in the luxury food industry, is seeking a **Customer Relations and Administrative Specialist** to join our team. If you have exceptional communication skills, a strong command of technology, and a passion for delivering unparalleled customer service, we want to hear from you

**Key Responsibilities**:

- **Client Communication**:

- Answer incoming calls professionally and address client inquiries and concerns effectively.
- Process phone orders smoothly and accurately.
- Serve walk-in clients with warmth and efficiency, ensuring a seamless customer experience.
- Ensure all correspondence aligns with the company’s professional standards.
- **Administrative Duties**:

- Maintain organized records and assist with general office tasks as required.
- Utilize Google Suite and other tools for efficient workflow and communication.

**Qualifications**:

- **Language Proficiency**:

- Excellent command of the English language is mandatory.
- Proficiency in French is a strong asset.
- **Technical Skills**:

- Strong computer skills, with experience using Google Suite (Gmail, Docs, Sheets, etc.).
- **Customer Service Skills**:

- Exceptional interpersonal skills with a customer-first mindset.
- Ability to handle customer concerns and inquiries with professionalism and poise.
- **Personal Attributes**:

- Highly organized and detail-oriented.
- Resourceful, proactive, and able to multitask effectively.

**What We Offer**:

- A friendly and professional work environment.
- Opportunities to work in a dynamic and prestigious industry.
- Competitive compensation package based on experience.

If you’re passionate about luxury products and are excited to represent a high-end brand, we’d love to hear from you.

Pay: $17.12-$35.42 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

**Education**:

- DCS / DEC (preferred)

Work Location: In person

Expected start date: 2025-01-14

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