Business Manager

RV Canada has a career opportunity for a full-time F&I Manager in Ottawa, Ontario. This is a fully commissioned position with earning potential of $100,000 - $130,000 (or more - it's up to you) annually.

Leisure Days RV Group is Canada's largest RV dealership network, proudly operating over 28 dealerships across Ontario, Nova Scotia, and New Brunswick, with ambitious plans for future expansion.

Founded in 2003 with the opening of RV Canada in Ottawa, we have grown into a leading, sales-focused organization dedicated to driving results. Our scale and superior purchasing power enable us to provide customers with unmatched access to RV sales, rentals, parts, and services.

As a dynamic and innovative company, we emphasize performance, continuous improvement, and cultivating growth from within. We are committed to providing motivated professionals with opportunities for development and advancement as part of our exciting journey.

**Overview**:
The F&I Manager sells finance and insurance programs, aftermarket products and warranties, to buyers of new and used marine, automotive, and recreational vehicles (RV). F&I managers also work with financial lenders to give fair interest rates (prime and sub-prime) to buyers and programs.

As with all positions within dealerships, F&I managers are expected to uphold the highest ethical standards. F&I Managers are required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction. Managers are required to not only understand and keep abreast of the federal, provincial, and local regulations that affect their operations, but must also comply with these regulations. Management personnel require strong communication skills to deal with customers, employees, and vendors, as they represent the dealership. People working within the automotive retail industry often must work extended hours, evenings, and weekends to achieve their goals.

This is a full-time, commission-based position. _If you are motivated by the thrill of a sale or a win, you may be just the person we are looking for_

**Compensation**: 100% commission with annual earning potential of $100-130K+, plus vacation pay, Group Benefits, RRSP with employer match

**Reports to**:General Manager

**Key Responsibilities & Accountabilities**:
Develop strong relationships with customers to_:_
- Offer financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.
- Seek new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.
- Process financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, provincial, and corporate channels.
- Understand and comply with federal, provincial, and local regulations that affect the new and used-RV, marine and vehicle and finance departments.
- Create and maintain a program with the sales department that will ensure all new sales are referred to the F&I department.
- Train and provide the sales team with information on finance and lease programs and the benefits of the dealership’s financing and extended service programs.
- Work directly with the General Manager and Sales Manager(s) to ensure seamless service and a positive customer experience.

Be detail oriented_:_
- Listen to and document customer needs and expectations throughout the sales visit.
- Follows-up with customers in a way that works best for them.
- Prepare for the delivery of new vehicle. Ensure all details of the F & I Process are completed.
- Ensure all documentation/paperwork is completed in an accurate and timely manner.
- Review and analyze actions regularly to determine how to better utilize time and plan more effectively.

Commit to the Dealership Brand:

- Stay up to date on all dealership training programs.
- Be able to explain technical features, options, and their benefits.
- Be knowledgeable about new features, specials, and updates.
- Be a champion for delivering excellent service at all times.
- Actively maintain the cleanliness of personal and team workspaces.
- Maintain a high level of professional appearance at all times.
- Keep up to date with products, accessories, prices, and key features of major competitors.

**Essential Skills**:

- Excellent interpersonal skills with an upbeat and engaging attitude.
- Excellent verbal communication.
- Excellent customer service skills including listening and the ability to impact and influence others.
- Organized and an attention to detail with the ability to document customer needs.
- Flexible and open to change; take on special tasks as needed.
- Ability to manage customer complaints and to solve difficult problems.
- Results oriented and accountable.
- Hold a valid driver’s license.
- Able to operate man