Housekeeper (Casual)

**Overview**

The Housekeeping staff will enhance the dignity and quality of life for each resident by supporting holistic wellness and an interdependent community. Reporting to the Building Supervisor, the Housekeeping staff member is responsible for routine cleaning and disinfecting or cleaning of resident, public and office areas following prescribed work procedures.

**Duties and Responsibilities**
- Adheres to Accessible Housing policies, procedures, guidelines, rules, regulations, and schedules.
- Meets the licensing standards to provide a clean and safe environment for all occupants.
- Coordinates with the Building Supervisor on training and performance standards.
- Be responsible for the overall cleanliness of the facility (i.e. vacuuming carpets, dry and wet mops floors, dusting and washing all surface areas such as furniture, blinds, light fixtures, mattresses, counters, vents, closets, and ledges; washes and disinfects bathroom fixtures such as toilets, tubs, showers, and sinks; polishes chrome; wipes walls and doors; cleans fridge, stove and hood fans; spray cleans interior windows, windowsills, and mirrors; empties and washes garbage containers. Shampoo carpets and furniture as required.
- Schedule and clean residents’ rooms weekly or as needed (i.e. dusting, vacuuming/mopping, scrubbing bathrooms, and changing linens).
- Wash residents’ laundry when Accessible Housing is contracted to do so.
- Clean common areas as scheduled or more frequently as needed (i.e. dining room, common rooms, halls, foyer, and public washrooms).
- When required, performs assigned duties in the common areas and on all four floors, and also responds to the need for janitorial services on an as-needed basis.
- Report any inventory needs to the Building Supervisor.
- Report areas requiring maintenance to the Building Supervisor.
- Assist in coordinating and completing annual house cleaning tasks.
- Transports garbage and recyclables to designated areas and maintains waste disposal rooms.
- Advises the Building Supervisor of any problems with cleaning equipment or supplies and reports noticeable damage to the building surface or equipment.
- Operates a floor machine in the performance of floor maintenance duties such as polishing and refurbishing tile floor areas.
- Cleans the parkade of any debris and litter and maintains patios.
- Other related duties as mutually determined.

**Qualifications**
- Completion of Grade 12 education or equivalent.
- One-year related housekeeping/laundry experience in a related environment is required.
- Successful completion of WHMIS, Infection Control protocols, and Preventing Resident Abuse.
- Must have a high standard of hygiene and a clean and professional personal appearance.
- Good interpersonal skills with ability to communicate with all levels of our community.
- Must be flexible and have a positive attitude.
- Dependable and trustworthy.
- First Aids Certified.

**Core Competencies**
- **Communication**: expresses and transmits information with consistency and clarity, using active listening techniques in order to effectively understand feedback. Summarizes information according to the audience in order to promote engagement and increase understanding;
- **Planning and Organizing**: accurately estimates duration and level of difficulty of tasks and projects, designing goals, objectives and work plans to complete;
- **Service Orientation**: provides superior service to both internal and external stakeholders;
- **Teamwork** works cooperatively and effectively with others to reach a common goal. Participates actively in group activities fostering a team environment;
- **Adaptability**: adapts and responds to changing conditions, priorities, technologies, and requirements. Recognizes new information and ideas with a willingness to alter opinions and behaviors. Applies versatility, reasoning, and innovativeness in the face of change. Ability to comfortability collaborate in a variety of situations and with diverse individuals.

**Working Conditions**:

- Housekeeper may be required to perform tasks that involve visible blood or body fluid contamination.
- Must follow all required procedures for handling, cleaning, and disposing of or moving materials soiled with blood, potentially infectious materials, or other bodily fluids.
- Responding to emergency situations, rotational after-hour support to the team, and carrying a cell phone will be required.
- Working under somewhat stressful situations may be required.
- Working outdoors in inclement weather will be required.
- Good physical condition with no history of back problems (A medical may be required).

**Physical Requirements**:

- This position may require engaging in tasks that require some light to moderate lifting up to 50lbs.
- Push or pull supply carts (cleaning products, clean and soiled linen), vacuums, mops, and buckets.
- Bend, twist, squat, or reach on a consistent basis while cleaning.

**Direct Reports**
- None

**In