Supervisor, Facility Operations

_**Description**_
Canada Games Park is proudly managed by ASM Global, the world’s largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centres, entertainment districts, theatres, amphitheaters, and equestrian and recreational centres. ASM Global has an immediate opening at Canada Games Park for **a Facility Supervisor.**Reporting to the Operations Manager this position if a key member of the department that oversees all facility & operational duties consistent with ASM Global at Canada Games Park.
- **Position Summary**_
Responsible for the daily activities required to run, maintain, and service the facility and its events by performing the following essential duties personally or through subordinate workers. Coordinating maintenance schedules and projects with operators, part time operations, administration, and event team members as well as occasionally supervising overnight facility maintenance or setups.
- **Essential Duties and Responsibilities**_
- Prepares weekly work schedules, assigns personnel and equipment, and determines materials required to perform necessary tasks. Ensures tasks are completed.
- Provides direct front line supervision and is responsible for providing operational work assignments, guidance, discipline and performance evaluations for staff.
- Scheduling, planning, and evaluating work according to facility priorities.
- Motivate, train, and evaluate Operations personnel and equipment.
- Oversee and perform p maintenance, event setup, building maintenance, grounds maintenance, general repairs and custodial duties.
- To function in a leadership/supervisory capacity, supervising and coordinating activities of part time facility operations personnel.
- Utilization of event booking software to plan, book and execute building rentals.
- Investigate, analyze and resolve operational issues.
- Ensures all corporate policies, procedures, and quality standards are met and maintained.
- Perform building opening and closing procedures; assist in providing facility security and ensuring procedures are followed in the event of evacuation, fire alarms, injuries, etc.
- Perform minor repairs, plan operational improvements.
- Participate in the development and implementation of goals and opportunities for the department.
- Monitor and report on the refrigeration plant in accordance with TSSA legal requirements.
- Monitor building systems and report on their function accordingly.
- Other duties as assigned.
- **Qualifications & Skill Requirements**_
- Secondary school graduate.
- Ice resurfacing experience.
- Must possess valid Ontario class “G” driver’s license.
- Minimum of 2 years related work experience an asset.
- Previous Experience in a similar facility is an asset.
- Building Automation Systems experience is an asset.
- Ability to do heavy lifting and ability to work at heights.
- Supervisory experience preferred.
- Demonstrated familiarity with tools and maintenance equipment.
- Ability to develop good rapport with management, tenants, fellow employees and the general public.
- Excellent organization skills.
- Ability to prioritize and to handle multiple projects simultaneously, working under tight deadlines.
- Professional presentation, appearance, and work ethic.
- Some basic computer skills, including recreation booking software and MS Office
- Ability to work with limited supervision and as a team member.
- **Working Conditions & Physical Demands**_

The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Available for after-hours callouts (BAS, facility systems, fire, staff absences).
- This position requires the employee to work inside and outside the building in all types of climate and weather.
- There is not a set schedule for this department. Hours will total 40.00 hours per week.
- The shifts are varied and can include overnight, as well as day, evening, and weekend shifts.
- The employee may be required to walk for long periods of time.
- The employee is required to stand, lift, kneel, and bend for periods of time.
- The employee may be required to climb, work at heights, walk along high walkways.
- The employee may be required to lift and/or move up to 75 pounds.
- This work requires utilizing tools and equipment that could cause physical injury if not handled and operated following safety practices and procedures.
- This work requires the use of chemicals that could cause physical injury if not handled and operated following safety practices and procedures.
- The employee is required to follow WHMIS practices and guidelines as well as provincial Health and Safety regulations at all times.