Service Coordinator

2 weeks ago

Vaughan, Canada Cesmic Group Full time

**Responsibilities**:

- Preparation of monthly Preventative Maintenance schedules
- Schedule Cooling, UPS Power systems, Fire, Room Cleaning, Thermo-scans, Generator service calls
- Follow up/Obtain missing service paperwork/reports from supplier and contractors
- Review completed work orders for completeness, work summaries, labour and client signatures. Acquiring any missing information and/or close for further reconciliation.
- Coordinate the completion of scheduled and unscheduled service and maintenance work through field technicians and sub-contractors to meet service quality and responsiveness targets.
- Move/manage all reports to customer files on server
- Oversee shipping/deliveries
- Obtain supplier pricing and prepare service quotes
- Misc. related duties

Proficient in the use of Microsoft Office (Word, Excel and Outlook)

Skilled at multitasking in a fast-paced environment and support team members

Strong interpersonal skills supporting team members and management goals

Diligent at follow up as required to secure client satisfaction

Detailed oriented and efficient in monitoring service part shipping and associated client communications

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift

COVID-19 considerations:
Masks are required. Must be fully vaccinated

Ability to commute/relocate:

- Vaughan, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

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