Account Manager

24 hours ago

Calgary, Canada GrowME Marketing Full time

**About GrowME**

GrowME Marketing is one of Canada’s fastest-growing digital marketing agencies, helping ambitious brands across North America attract, convert, and retain their ideal customers. If you thrive in a high-performance environment and want to accelerate your career, this is where you belong.

**About the Role**

As an Account Manager, you’ll serve as a strategic partner to high-value clients, guiding their marketing success through expert advice, strong relationships, and measurable results. This client-facing role requires business expertise, digital strategy expertise, and sharp communication skills. You’ll own the client relationship end-to-end—from onboarding to retention—while working with cross-functional teams to deliver growth-focused campaigns.

**Key Responsibilities**

**Client Growth**
- Serve as a trusted advisor, identifying growth opportunities and offering expert recommendations.
- Upsell tailored services that align with client needs and drive measurable ROI.

**Relationship & Account Management**
- Build and maintain trusted relationships with Founders, CEOs, and CMOs.
- Lead client accounts with precision, accountability, and proactive communication.
- Prepare and present quarterly reviews, growth roadmaps, and performance insights.

**Collaboration & Oversight**
- Coordinate with internal teams (SEO, paid ads, creative, content, web, and CRO) to deliver results.
- Manage timelines, KPIs, and deliverables with clarity and authority.
- Anticipate risks, resolve issues before escalation, and ensure client satisfaction.

**Qualifications**
- 3+ years of account management, client success, or consulting experience (agency experience required).
- Strong knowledge of digital marketing (SEO, paid ads, web, CRO, content).
- Exceptional presentation, communication, and relationship-building skills.
- Proficient with analytics tools (Google Analytics, Looker Studio) and project management software (Asana, HubSpot, Google Workspace).
- Strategic thinker with the ability to connect tactical execution to business outcomes.
- Driven, organized, resourceful, and comfortable with KPIs and accountability.

**What We Offer**
- Competitive base salary + commission bonuses.
- Comprehensive health and dental benefits.
- Paid time off, team growth fund, and quarterly team-building activities.
- A high-performance culture with real career acceleration opportunities.
- Work from home every Friday
- Reduced hours on Fridays

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off

Work Location: In person

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