Receptionist and Customer Experience Coordinator

5 days ago

Maple, Canada Subaru of Maple Full time

**About Us**
- At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our company through the years._

**About the Job**

**What We Can Offer You**:

- Dental, Medical, Vision Benefits/Extended Health Care
- Pension plan with Employer Matching Contributions
- Employee product and service discounts at all retailers
- Employee Assistance Plan
- Employee Appreciation Events
- Years of Service rewards program
- Opportunities for Career Development

**Position Objective**
- Welcome and greet all visitors in a polite and courteous manner, determine nature of visit, and direct visitors to specific personnel or destination
- Operate main switchboard by providing telephone answering services, determine purpose of calls and inquiries, and connect phone calls to appropriate persons
- Act as a liaison for all clients entering the facility, providing luxury customer service experience
- Participate in events both on site and off site.

**Qualifications**:

- Customer service, retail or hospitality experience preferred
- Excellent interpersonal customer relations and communication skills; professional appearance;
- Excellent attention to detail;
- Well organized and self-motivated;
- Strong organizational and multi-tasking abilities;
- Knowledgeable or trainable on company operations;
- Highly self-motivated and hard working
- A committed team player

**Please note**: applicants must provide a criminal background check prior to commencing employment

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Maple, ON L6A 4V3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Receptionist: 2 years (required)
- Administrative experience: 1 year (required)
- Customer service: 2 years (required)

Work Location: One location

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