Service Coordinator

5 days ago

Edmonton, Canada ANDRITZ AG Full time

Job family: Sales, Marketing & Product Management- Business area: Pulp & Paper - Capital Systems- Contract location: Edmonton, AB, CA- Working location: Edmonton- Location type: Office Location / Office-based- Contract type: Permanent Full-Time- Job description:

- Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

The Service Coordinator - Log Handling Cranes is responsible for ensuring the efficient and timely distribution of parts and equipment to our Canadian and US customers. This role involves coordinating the workflow of the warehouse, and providing exceptional customer service. The Service Coordinator - Log Handling Cranes will work closely with our ANDRITZ service personnel and customers to meet delivery schedules and maintain accurate records.

Responsibilities will include but are not limited to the following:

- Process quotes, service orders and execution of final reports and submit paperwork for final invoicing.
- Maintaining paperwork making sure all information is stored in the correct locations.
- Working closely with vendors, rental companies to line up equipment to be onsite for scheduled maintenance and repairs
- Ordering equipment and service contractors and possibly some parts
- Verify order accuracy and completeness before shipping.
- Schedule and prioritize orders to ensure on-time delivery.
- Coordinate with shipping and receiving teams to streamline workflow.
- Communicate any delays or issues to service technicians and customers.
- Implement and maintain quality control processes
- Respond to customer inquiries and resolve issues promptly and professionally.
- Build and maintain strong relationships with customers and suppliers.
- Provide product information and technical support as needed.
- Promote a safe working environment by adhering to safety protocols.
- Work closely with peers to ensure smooth operations.
- High school diploma or equivalent; additional education or training in service/ coordinating service.
- Mechanical knowledge and understanding of drawings.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Attention to detail and accuracy.
- Knowledge of North American supply chain and logistics principles an asset.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
- Requisition ID: 10834

  • Interagency Agreements Coordinator

    1 week ago

    Edmonton, Canada Edmonton Police Service Full time

    Reporting to the Legal Counsel of the Edmonton Police Service (EPS), the Coordinator will be responsible for planning, executing, and supporting the Branch’s initiatives and programs in creating the formal conditions for advancing the organization’s interagency relationships and strategic partnerships. One of the primary focuses of this position will be...

  • Fleet Coordinator

    7 days ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**Are you an exceptional, experienced Fleet Coordinator who is seeking a new challenge? **_ - **Do you have a knack for exceptional customer service skills with a diverse group of stakeholders and thrives in a fast-paced environment, never afraid to ask questions or roll up your sleeves to get the job done? Then this is the role for you! Join us...

  • Sales Lead Coordinator

    5 days ago

    Edmonton, Canada Service Experts Canada Full time

    **Sales Lead Coordinator** **Reports To**:Office Manager **Status**: Full-time, Regular **Category**: Administration **Location Name**: Rob's Albertan/Accent Heating **Location Address**: Edmonton, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists of the very best; we...

  • Operations Coordinator

    1 week ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**We are hiring an exceptional and experienced Operations Coordinator for**_ _**Dedicated Accessible Transit Service (DATS). If you enjoy working in a fast paced, customer focused, challenging environment, then this role is for you! Join us now.**_ **About Us** At tappCONNECT Inc., we provide a warm and supportive work environment for our employees. We...

  • Service Coordinator

    3 days ago

    Edmonton, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...

  • Service Coordinator

    5 days ago

    Edmonton, Canada ANDRITZ Full time

    ANDRITZ. Where passion meets career. Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping...

  • Operations Coordinator

    5 days ago

    Edmonton, Canada Greater Edmonton Taxi Service Full time

    _**We are hiring an exceptional and experienced Operations Coordinator for**_ _**Dedicated Accessible Transit Service (DATS). If you enjoy working in a fast paced, customer focused, challenging environment, then this role is for you! Join us now.**_ **About the Role**: Reporting to the Manager, DATS/CHOICE, the Operations Coordinator for DATS plays a...

  • Remote Accommodations Account Coordinator

    3 days ago

    Edmonton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Remote Accommodations Account Coordinator Department: Sales Reporting to: Remote...

  • Service Coordinator

    1 week ago

    Edmonton, Canada Reflect Window & Door Full time

    **Job Overview** The Service Coordinator is responsible for overseeing all aspects of post-sale customer service and field service operations in a window and door company. This role ensures high customer satisfaction by managing service technicians, coordinating installations, repairs, and maintenance, and facilitating effective communication between...

  • Service Coordinator

    5 days ago

    Edmonton, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Temporary (Fixed Term) Position Overview: Are you a detail-driven multitasker who thrives in a fast-paced, service-focused environment? As a Service Coordinator, you’ll be the central hub of our service operations—ensuring that every repair job runs smoothly from start to finish. You’ll coordinate work orders,...