Online Customer Service Representative

5 days ago

Kamloops, Canada Speedy Cash Full time

**_** Please note that this is an in-office position with our Online Lending Department and remote/from-home employment is not available. **_**

**Perks and Benefits**:

- Competitive wages, bonuses, and benefits
- Hands-on and continual training in transferable skills
- Birthdays off, annual fun day for each store
- Incredible support system
- A team environment that makes work satisfying and fun
- RRSP matching
- Opportunities for growth. We promote from within

You are a Champion of Change; you will help motivate the team to increase sales, minimize bad debt and adapt to the ever-changing regulatory environment. You have a strong sense of curiosity and have a passion for learning; you are proactive and look for ways to be more efficient in your day-to-day work. You inspire your teammates with your innovative and resourceful way of thinking. Your extensive knowledge of computers, attention to detail, and exceptional organization skills will ensure that the day-to-day operations of the department run smoothly. You can work independently as you pursue excellence while taking pride in your achievements, supporting company initiatives, and directing the work that needs to be done in the department.

**Responsibilities**:

- Managing your personal queue of existing and new customers
- Collecting on delinquent accounts in the interest of minimizing bad debt
- Assisting in the setting and achieving of sales goals
- Balancing daily transactions
- Performing all daily operations of the department

**Requirements**:

- Valid Government Issued Photo ID
- Clean Criminal Record
- High School Diploma or Equivalent

**Wage**:Salary commensurate with experience

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

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