Nutrition & Environmental Services Manager

**Division**:
Long Term Care Homes

**About Us**:
Serving a diverse urban and rural population of more than 430,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that the Niagara Region requires that all newly hired employees are to be fully vaccinated against COVID-19 as a condition of being hired and provide proof of full vaccination, or provide proof of a bona fide medical or Human Rights Code exemption on a form issued from and approved by Niagara Region.

**Job Summary**:
Reporting to the Administrator, the Nutrition and Environmental Manager is responsible for providing safe, resident focused, quality dietary, housekeeping, and laundry services in the Long Term Care Home to residents/clients while ensuring compliance with Ministry, legislative, and corporate expectations.

**Education**:

- Completed post-secondary degree or diploma program in Food Service and Nutrition Management, or completion of the Canadian Healthcare Association Food Service and Nutrition Management program, or a Registered Dietitian
- Updated Safe Food Handlers Certificate through Public Health.
- Member in good standing with CSNM (Canadian Society of Nutrition Manager)
- A post-secondary degree or diploma in Healthcare Environmental Services
- Certification and member of OHHA member (Ontario Healthcare Housekeepers’ Association)
- Completion of technical courses related to institutional, housekeeping, and linen management is preferred.

**Knowledge**:

- At least 3 years of current related experience in a Long Term Care Home
- At least 3 years of current related experience in management.
- Demonstrated leadership and communication skills is preferred.
- Knowledge of electronic documentation software
- Knowledge of the Ministry of Health and Long Term Care Homes Act and Regulations; Occupational Health and Safety Act; and the Accreditation Process
- Knowledge of Food Premise Act

**Responsibilities**:
**_ Manage the dietary, housekeeping, and laundry departments (30% of time):_**:

- Oversees all dietary, housekeeping, and laundry department related issues
- Provides leadership to all areas of these departments in line with the divisional operations plan and strategic directions, Departmental and Corporate priorities, and the Council Business Plan.
- Supports the Continuous Quality Improvement Program of the Home by completing Inspection Protocols, indicators, annual program evaluations, balanced scorecard, and participating in Accreditation related activities. Identify areas for improvement and implement initiatives.
- Coordinates the ordering, inventory management, distribution, and appropriate and safe use of supplies and equipment for these departments.
- Chairs/attends various meetings as required
- Supervises the catering for special functions within the organization and for external agencies
- Meets and advises new residents of services offered, counseling residents on individual diets which do not require a registered dietitian expertise.
- Ensures the processing of all linen and personal clothing
- Ensures the buildings are clean and maintained
- Coordinates and implements the infection control program for the departments

**_ Adherence to legislation/policies and procedures (20% of time):_**:

- Ensures policies and procedures are established, implemented, revised, and adhered to for the dietary, housekeeping, and laundry department
- Develops and implements systems and processes that ensure these departments are compliant with all elements of the Long Term Care Act and other relevant legislation
- Maintains an active presence in the home to ensure the safety and quality of service provision, adherence to policies and procedures, and the effectiveness of systems and processes.
- Implements risk management related activities for these departments to optimize resident safety and mitigate risk related to training, physical plant, equipment, systems and processes, regulations and legislation.
- Ensures compliance in clinical documentation and care planning procedures and various applicable college sta