Fitness & Wellness Manager

**Company Description**

A fantastic opportunity has arisen for a **Fitness & Wellness Manager**to be part of Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experience, we create moments that move people.

Guided by Wellness, Adventure, and Culture, our Heartisans live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.

Here, everyday brings connection, growth and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

As Rimrock Banff prepares to re-emerge as the first **Emblems Collection retreat** in North America, we’re not just reopening, we’re redefining luxury wellness. The **Fitness & Wellness Manager** will lead the strategic vision and daily operations of our holistic wellness ecosystem, from state-of-the-art fitness facilities to restorative hydrotherapy and curated lifestyle activations.

This role is more than managing a gym. It’s about championing a journey of balance; from sweat to stillness, and shaping programs that inspire guests to move, recover, and transform. With the Rockies as your backdrop, you’ll design and deliver experiences that elevate vitality, presence, and luxury wellbeing.

**Key Responsibilities**

**Wellness Ecosystem Leadership**

- Lead the strategic vision and day-to-day operations of the property’s wellness ecosystem, including fitness centre, group studios, hydrotherapy areas, infinity pool, and restorative spaces.
- Curate a diverse portfolio of wellness experiences, from low-impact restorative sessions to high-performance, results-driven programs.
- Champion a refined guest journey that moves seamlessly from exertion to recovery, from sweat to stillness.

**Program & Guest Experience Design**

- Develop and oversee a calendar of innovative programming, including functional training, HIIT, yoga, mobility sessions, and recovery workshops.
- Ensure offerings are inclusive, inspiring, and reflective of a modern luxury lifestyle.
- Act as the property’s wellness ambassador; engaging with guests, offering bespoke guidance, and building meaningful connections.
- Collaborate with Spa, Culinary, Rooms, and Marketing teams to create integrated wellness retreats, recovery menus, and narrative-driven activations.

**Team & Partnerships**

- Recruit, coach, and inspire the fitness, wellness, and activation teams, fostering a culture of excellence, growth, and innovation.
- Cultivate partnerships with local and global practitioners to deliver pop-ups, retreats, and unique activations.
- Collaborate with Sales and Events to support group activations, wellness retreats, and promotional opportunities.

**Operations & Financial Stewardship**

- Oversee scheduling, usage metrics, and guest feedback to optimize programming and anticipate emerging needs.
- Manage departmental budget, payroll, and productivity metrics to achieve financial goals while delivering exceptional standards.
- Lead facility audits, preventive maintenance planning (with Engineering), and Health & Safety compliance across all wellness spaces.
- Champion sustainability, sourcing eco-conscious products and integrating mindful practices into hydrotherapy and pool operations.

**Innovation & Industry Engagement**

- Introduce self-guided wellness experiences via digital integration, app-enabled workouts, and guided routines.
- Track program engagement and ROI, using data-driven insights to refine and evolve offerings.
- Represent Rimrock Banff in luxury wellness networks and industry events, positioning the property as a destination of intentional wellbeing.

**Qualifications**
**What You Bring**

- 3+ years of progressive leadership experience in luxury hospitality, wellness programming, or fitness operations.
- Certification in personal training, yoga, group fitness, or related wellness disciplines.
- A holistic wellness vision that balances strength, mobility, mindfulness, and recovery.
- Experience curating luxury wellness experiences with a guest-first mindset.
- Strong leadership skills with proven ability to build and inspire teams.
- Operational acumen in budgeting, scheduling, safety compliance, and facility management.
- Passion for wellness storytelling and the ability to engage guests on their personal journeys.

**Bonus if You Bring**

- Experience opening or relaunching wellness-focused facilities.
- Exposure to spa, retreat, or destination wellness programming.
- Knowledge of luxury travel and wellness trends.
- Connections within fitness, mindfulness, or wellness networks.
- Familiarity with Banff National Park and mountain adventure markets.

**Who You Are**

You’re a captain, strategist, and persuader; intense, driven, and energized by change. You thrive in fast-paced environments where innovation is required and variety keeps you moving.

You’re proactive and persuasive, equally comfortable leading with authority as you are motivating and inspiring others. People describe you as confi