Housing Case Manager and Shelter Supervisor

**Temporary Housing Case Manager and Shelter Supervisor**

Full-time Temporary 40 hours per week. This is a temporary position to cover a leave which may be terminated within 24 hours notice.

**Anticipated start date**:ASAP

**Starting Wage**:$ 24.88 per hour.

**Shift**:Monday - Friday 9:00 a.m. to 5:30 p.m. with flexibility to work weekends and evenings, as required. Travel between 1JustCity sites required. During Just a Warm Sleep (JAWS) from November 1 to March 31 responsible for scheduling time to train and supervise / connect with staff on all shifts.

**Reports to**:Housing and Shelter Lead

**About 1JustCity**

1JustCity operates drop-in sites in three core area neighborhoods in Winnipeg: the Osborne Village, Pimicikamak Wellness Centre, and West Broadway. In the winter months, we also operate an Emergency Overnight Warming Shelter called Just a Warm Sleep.

We provide services to over 1200 unique individuals weekly and work with people living in poverty; experiencing homelessness or precarious housing, mental health issues and/or addiction, social isolation, oppression due to race or gender identity, and more.

Learn more:.

The Housing Case Manager and JAWS Supervisor assists 1JustCity guests who are homeless or at risk of homelessness or eviction to find housing and help remove barriers that may keep them unhoused. Housing Case Manager reports to the Housing Lead and is responsible for assisting guests that require housing support with help navigating the housing market. A significant part of this position is eviction prevention through advocacy with EIA and landlords, and may include helping a client make their existing housing more tenable.

The Housing Case Manager will support housing needs at all three 1JustCity sites.

The Housing Case Manager and JAWS Supervisor is responsible for oversight of the day-to-day operations of the shelter that runs November to March each year. They provide training, support and supervision to Just a Warm Sleep staff and volunteers.

**Responsibilities**
- Advocate on behalf of participants on a case-by-case basis with various systems, i.e. Child and Family Services, Employment and Income Assistance, Legal Aid, Health, Addictions, Justice etc.
- Find housing in accordance with the needs of the guest. May include emergency or transitional housing.
- Coordinate with landlords and caretakers to obtain and maintain housing and prevent eviction.
- Conduct home visits in and provide support as needed such as coordinate cleaning, rent, treatments, etc. to ensure the tenant stays housed.
- Support guests in attaining housing stability through eviction prevention and life skills development (may also include crisis intervention).
- Provide information, referrals and system navigation support to families.
- Support participants to prepare for external appointments and accompany participants to offer support and companionship as needed.
- Assist participants to make informed decisions in hopes of improving their quality of life, and be able to advocate appropriately for themselves.
- Maintain accurate and organized participant related files, statistics, and records of activity, enter data into databases and other information systems and ensure all service statistics are completed in a timely manner.
- Maintain accurate and up-to-date documentation on all interactions with participants.
- Support the strategic direction of 1JustCity’s vision and goals through active engagement, leadership and aid on-going initiatives.

**During Just a Warm Sleep**
- Provides supervision of the JAWS staff and volunteers and daily functioning of the shelter.
- Participates in the recruitment process and training of staff in the JAWS program.
- Trains staff/volunteers and supervises procedures as directed by the Housing/Shelter Lead.
- Assists with operational tasks such as setting up the space, preparing food, cleaning, intake procedures and community resource referrals.
- Reviews and debriefs escalated situations, incidents, and emergencies, providing conflict resolution, crisis intervention, performing first aid if required, completing or reviewing incident reports and other reports and data collection as required.
- Reviews JAWS daily communication log and meets daily with Housing/Shelter Lead.
- Provides direction and/or feedback to the JAWS staff and volunteers.
- Monitors usage and restocks supplies. Submits supply requests to Housing/Shelter Lead for approval.
- Works a rotation so all evening shifts, staff, and volunteers are provided with oversight and feedback on a monthly basis, or more if required.
- Identifies improvements and any gaps in services and seeks solutions to take to the Housing and Shelter Lead.

**Essential Skills and Experience**
- Demonstrated understanding of working with marginalized communities, including the ability to use an anti-oppression lens and awareness of the social determinants of health.
- Experience working collaboratively with community organizatio