Parent Support Worker

**About Kindred**:

- At Kindred, we’re convinced the key to living well is healthy relationships with self, family, and others. But relationships are complicated and sometimes we find ourselves in vulnerable places, disconnected from those who matter most.

Kindred’s purpose is to realize the power of human connection, and it shapes everything we do. Whether biological or chosen, family is the most important relationship in a person’s life. So, we invest in the special bond between children and those that care for them. We provide road maps toward healing when essential relationships are ruptured. And we understand that accessing timely mental health support can inspire confidence with self and others. Healthy human connection is possible, and together we can realize it.

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**The Position**:
**Job Title: Parent Support Worker**

**Job Type: Permanent, Full-time**

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**Position Overview**:

- The Parent Support Worker (PSW) supports young parents, attending Louise Dean Centre, to work towards their individual goals including furthering their education. Using a Case Management approach, the PSW will assist young parents to create service plans, connect to internal and external resources and provide crisis and emotional support. The PSW meets with clients individually as well as supports co-taught classes and psycho-educational groups. This role contributes to building a supportive and vibrant community for the young parents and their children at Louise Dean Centre. This position reports to the Supervisor of School Based Services.

This position requires valid driver’s license, clean driver’s abstract and use of a vehicle with appropriate insurance. There is an expectation of flexibility with hours to meet client needs; some evening work required.

**Key Accountabilities **(job functions include but are not limited to)**:
**Client Serving**
- Complete assessments and surveys with clients to inform service delivery;
- Program plan and facilitate groups, co-taught class and Centre events; such as Parenting classes, Peer Support Group, Family Fun Night, etc.;
- Support clients to learn to navigate systems and advocate for themselves;
- Rotating coverage of triage support for all LDC clients;
- Support clients by accompanying and/or transporting them to appointments, professional meetings etc.;
- Support clients to access internal and external resources;
- Support Centre needs as they arise;

**Administrative**
- Administrative tasks such as data collection, database input and casework documentation;
- Participate in individual and group supervision, team/agency/division meetings, live observations and professional development opportunities;
- Consultation with supervisor, colleagues, natural supports and other professionals;
- With support of supervisor, coordinate use of holiday time to best suit the needs of the program;

**Agency and Collaboration**
- Positively represent Kindred and the Community Programs division with sector partners, donors, volunteers and other stakeholders;
- Work collaboratively with our Calgary Board of Education and Alberta Health Services partners as well as other program staff;
- Participate in committees and events that support the agency and the division;

**Qualifications**:
**Education and Experience**
- Bachelor’s degree in Social Work or related Human Services field or a diploma with experience aligned with position;
- 3-5 years working with hard-to-reach youth;
- Eligible and in good standing with professional governing body if applicable;
- Takes a posture of Cultural humility in working with diverse populations; experience with Indigenous and/or Immigrant families is an asset;
- Experience with quality assurance, data management, program outcome measurements and evaluation, and co-creation of reports.

**Knowledge, Skills and Abilities**
- Utilized a Case Management approach to support client needs;
- Familiarity with using computerized tools (e.g., zoom, MS teams, databases) for communication and case management is expected;
- Crisis management;
- Group planning and facilitation skills;
- Knowledge of child development and positive parenting practices;
- Ability to cross train to another divisional role to provide back up when needed;
- Knowledge of adolescent development, domestic violence, substance abuse and mental health;
- Knowledge of Trauma-informed practice, Systems theory and working through a family lens.

**Qualities and Characteristics**
- Embodies Kindred’s purpose (connection) as demonstrated by prioritizing, embracing, and thriving in the work through strong relationships internally and externally
- Strong personal alignment with the Kindred values: compassion, courage, family, excellence, and humility

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**How to Apply**:
Successful applicants for this Position must complete **Police Information Check**
- and **Alberta Intervention Record Check**

Kindred offers a competitive benefits package, which includes health, dental, paid sick