Payroll & Benefits Administrator

**Navigate Complexities. Create Change. Together.** This is our purpose at CUPS. Our unique integrated approach to care empowers people to work holistically to create and achieve goals that support their well-being and builds readiness to navigate and access support in the community. As a formative presence, we work together to build better systems and a stronger community.

Clients depend on us, supporters trust us, and partners count on our collaboration. We do not take this responsibility lightly - we are accountable for our words, our actions, our relationships, and most importantly, ourselves. Through a compassionate lens, we afford every person dignity in their interactions with us. We proactively seek opportunities for continuous learning with open minds and transformative spirits. Through our culture, rooted in our values, we will achieve our purpose and ambition.

The Payroll & Benefits Administrator is responsible for the precise and efficient execution of CUPS payroll and benefits administration needs while upholding and adhering to the highest level of ethical and legislated standards. The Payroll & Benefits Administrator will enter, prepare, verify and process all payroll information for the organization; be the administrator for benefits, provide support for the HR team including employee record management and recruitment support. The Payroll & Benefits Administrator will support CUPS Integrated and Trauma Informed service delivery by increasing efficiencies and effectiveness of business administration tasks and embodying the pillars of trauma informed care within business operations.

**Leadership**:

- The Payroll & Benefits Administrator will protect the organization by staying apprised of all federal and provincial legislation and advising management on any needed actions to maintain compliance
- Will ensure the highest level of confidentiality for all CUPS workers private information and CUPS financial information, reporting to management if an issue is identified in this area
- Take the primary role in determining source for discrepancies and completing required adjustments
- Act as point person for auditor questions regarding payroll requirements working closely with the Finance department for a clean and efficient audit.
- Promote a culture that reflects CUPS purpose, ambition and values

**Organizational Alignment and Performance**:

- Execute all payroll related functions for the organization including, but not limited to: preparation and submission of bi-weekly payroll, year-end processing, ROE production, and reconciliation of our CRA payroll accounts.
- Calculate and prepare payroll worksheets for new hires, terminations, leaves and adjustments.
- Manage the onboarding, offboarding and life events related to employee programs such as group benefits and RRSP.
- Manage employee records, ensure employee information is accurate according to employees’ contract, payroll options, vacation entitlement and reporting structure
- Provide troubleshooting analysis for payroll improvements and efficiencies.
- Produce HR & Payroll reports as requested for HR Metrics, payroll reporting and auditing purposes.
- Key-user and internal authority of Payroll and HRIS system, operating as point person for Payroll system inquiries and liaison with HR Generalist & Team Lead Payroll for Payroll projects.
- Provide payroll and HRIS system orientation to new employees and leaders.
- Engage with payroll & HRIS system support for inquiries or improvements.
- Prepare and appropriately file/store all payroll related documents (e.g. payroll register, stop payments, worker’s compensation, RRSP contribution, etc.) for future validation of actions in response to audit or compliance inquiries.
- Prepare annual WCB return for review by HR Generalist & Team Lead Payroll
- Develop standard documents required for payroll and HR including draft forms, letters and reports as needed
- Working closely with CUPS Finance Team to ensure multiple funding sources are recorded correctly in payroll system for accurate fund tracking

**Stakeholder Relations**:

- Develop and maintain collaborative and accountable working relationships with internal CUPS colleagues to strengthen communication flow and cross-departmental understanding
- Work in tandem with Human Resources and Finance Team bridging the required communication flow while maintaining confidentiality and legal requirements
- Support organizational leaders in their understanding and administration of payroll and HRIS system operations (vacation approvals, sick time, timecards) to ensure efficient data flow from supervisors to payroll and HRIS system.
- Act as ambassador of CUPS purpose and values both internally and externally

**Background Required**:

- Payroll Compliance Practitioner Designation an asset
- Degree/diploma in human resources, business administration, accounting or related field
- 3-5 years previous experience in full cycle payroll processing and benef