Distribution Design Assistant

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Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.

**JOB DESCRIPTION**
**Duties**:

- Provides design administration and coordination services by: gathering and reviewing design

project information; uploading and maintaining work order task packages required to facilitate the
installation of residential, commercial and industrial services and associated distribution work;
maintaining, reviewing, tracking, updating design project data (such as task level and work order
in-service and material need dates, work allocation, and milestone dates for accuracy) and
generating and distributing reports as required; initiating project completion activities (such as
archiving project documentation) based on established processes and relevant Distribution
Instructions.
- Coordinates and liaises with design project stakeholders for enquiries related to design or

service requirements for residential, commercial and industrial services and associated
distribution work, policies and procedures, costs and rates and non-energy billing accounts.
Including but not limited to processing requests for permits, house moves, right-of-way
easements, and property referrals.
- Processes updates and revisions in applicable Design, GIS and Work Management systems/

requested by municipalities, agencies and other utilities.
- Responsible for submitting and tracking requests for underground utility information to BC 1 Call

and/or other local utilities or municipalities for design planning purposes. Follows-up on
incomplete requests as required.
- May coordinate electrical safety requests with customers and trades workers using established

processes by: managing the request lifecycle as the point of contact, gathering information and

customer site visits, forwarding estimate requirements to a Designer, preparing and providing
customers with preliminary requirements and generating invoices for work, issuing and monitoring
- the work package, and initiating and tracking renewal/removal notifications. Submits required
- forms and documentation to WorkSafe. Maintains records and documentation.- Facilitates the payment and refund process by: working with Distribution Design Customer

Connections (DDCC) staff to identify non-energy billing payment actions to submit to Finance/
- Sundry Billing; following-up on overdue vendor invoices with DDCC staff; acting as a point of
- contact to resolve payment issues; and preparing journal vouchers to correct coding on invoices
- for projects, work orders and monthly accruals.- May perform preliminary project assessment to determine applicable forms and documentation

to be submitted and design deposit amounts to be collected for design projects based on
- established processes and/or under the direction of the Designer or Design Work Leader. Liaises
- with internal and external stakeholders to communicate or clarify identified project pre-requisites.
- Forwards project requests to appropriate Design resources for action.- May be required to conduct field checks to gather and verify data under the direction of the

Designer or Design Work Leader to facilitate simple estimates and/or GIS updates.- Provides administrative support on procurement-related activities such as: preparing purchase

requisitions for materials and/or services; monitoring the workflow status of submitted purchase
- requisitions; and checking invoices to ensure the correct accounting codes have been applied.- Performs duties of a minor nature related to the above duties that do not affect the rating of the

job.

**Qualifications**:
***
- High school graduation with Math 11 and English 12.
- One (1) year of administrative or customer service experience. Demonstrated experience using- Some positions may require a valid class five (5) driver’s licence.

**ADDITIONAL INFORMATION**
***
**This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).**
- Working Conditions:

- Works in a normal office environment. Occasional overnight travelling required to attend training
- sessions.
- Occasional exposure to a variety of weather conditions when driving for field checks with a
- requirement to walk over rough terrain.
- Occasional lifting of stationery of li