Front Desk Associate

23 hours ago

Regina, Canada Divine Sisters Beauty World Full time

At Divine Sisters Beauty World, we redefine beauty and wellness with personalized care and exceptional service. Our mission is to inspire confidence and empower our clients to embrace their natural radiance. We are seeking a professional and personable **Front Desk Associate** to join our team and become the welcoming face of our luxurious beauty haven.

**Role Overview**
As a Front Desk Associate, you will be at the heart of our operations, ensuring every client’s journey is seamless, delightful, and memorable. You will handle a range of administrative and customer service tasks that contribute to the smooth functioning of our space, making clients feel valued from the moment they step in.

**Key Responsibilities**
- Greet and welcome clients with warmth and professionalism, ensuring a positive first impression.
- Manage appointment bookings, cancellations, and rescheduling using our scheduling software.
- Handle inquiries about services, products, and promotions with accuracy and enthusiasm.
- Maintain a clean, organized, and welcoming front desk area.
- Process payments, issue receipts, and handle end-of-day reconciliations.
- Coordinate effectively with beauty and wellness professionals to manage schedules and optimize service delivery.
- Address client feedback or concerns promptly, escalating issues when necessary.
- Promote and upsell beauty and wellness products or packages.

**Qualifications and Skills**
- Prior experience in a front desk, receptionist, or customer service role, preferably in the beauty, wellness, or hospitality industry.
- Strong organizational and multitasking skills with attention to detail.
- Excellent verbal and written communication skills.
- Friendly, approachable demeanor with a client-focused mindset.
- Proficient in scheduling software and basic office tools (e.g., MS Office Suite).
- Ability to handle payments and maintain confidentiality.
- Passion for the beauty and wellness industry is a plus

**What We Offer**
- A dynamic and supportive work environment where your contributions are valued.
- Competitive compensation and potential performance-based incentives.
- Opportunities for professional development and growth within our expanding brand.
- Staff discounts on services and products to help you look and feel your best.
- A chance to be part of a team that believes in creating transformative experiences for every client.

**Join Our Team**

Pay: $20.25 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2025-02-05

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