Estimator - Can

3 days ago

Surrey, Canada Boyd Autobody & Glass Full time

BC Langley, Boyd Autobody & Glass

We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.

**Job Description**:
Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction

Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service

Ensure compliance with all insurance client requirements, processes and metrics

Ensure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery

Communicate all customer requests and needs to appropriate team members

Provides positive energy when greeting customers in person and on the phone

Understanding of all required Insurance programs and procedures

Participate in daily “production walks” with the Management Team, as required

Support all team members when required

Participate in monthly Health & Safety and staff meeting (if required)

Attend training, information sessions and workshops recommended by Store Manager

Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)

Uphold Assured’s Core Values : Honesty, Integrity & Respect

Consistently demonstrates actions and behaviors supporting our “10 Promise”

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