Logistics Analyst

**Work Arrangement**: Hybrid

**Department**: Logistics Area

Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 65 years. Chances are, we do more than you think. We own pipelines that transport hydrocarbon liquids and natural gas products produced primarily in Western Canada. We also own gathering and processing facilities and an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy industry.

We are an organization that cares not only about results, but how those results are achieved. Our organization is grounded in the values of Safe, Trustworthy, Respectful, Collaborative and Entrepreneurial. Cultivating a positive employee experience and promoting a diverse and inclusive environment where our employees feel engaged, recognized and empowered is foundational to our ambition of being an employer of choice. Learn more about our values and strategy.

We value the safety of our communities, customers, contractors and employees, and believe that all incidents are preventable. Compliance with all policies, procedures and regulations is a requirement, and our Life Saving Rules are basic rules that everyone should know and live by. Working for Pembina means working safely.

**Overview**:
Pembina's Transmission Pipeline assets have developed through the strategic acquisition of key natural gas, ethane and condensate transportation infrastructure assets, positioned in some of the most prolific gas producing regions in western Canada and the United States. Pembina's transmission pipelines provide customers with access to premium markets primarily on a fee-for-service basis under long-term contracts through long-haul pipelines.

**Responsibilities may include but not limited to**:

- Assist customers in execution of transactions including nominations, imbalance trading and Pre-Determined Allocation (PDA) entry;
- Analyze the pipeline nomination process for accuracy, reasonability, and pipeline capacity;
- Execute gas scheduling processes to ensure consistent and accurate scheduling of the pipeline;
- Support customers in accessing transportation and hub services;
- Respond to customer queries providing technical advice and problem solving for customers;
- Resolve customer complaints and requests;
- Provide training to customers on system and business policies/procedures;
- Investigate and explain complex scheduling and balancing cuts to customers and provide strategies to optimize utilization of services on Alliance Pipeline;
- Analyze and reconcile customer inventory data;
- Monitor shipper inventory accounts and assist them in the management of those imbalances;
- Ensure compliance with transportation tariffs and other regulatory requirements;
- Consult with operators to ensure daily and monthly information is exchanged in a timely and accurate manner;
- Provide analysis on daily scheduling capacities for reporting to management;
- Ensure accuracy of daily and monthly shipper activity and confirmed volumes;
- Develop and sustain strong relationships with customers and point operators;
- Have in-depth knowledge of FERC and NAESB rules and regulations;
- Maintain scheduling procedures and training manuals;
- Onboard and train new connected facility operators;
- Work with Commercial and I.S. Analysts to identify and support the timely resolution of commercial system issues;
- Collaborate with internal stakeholders; and
- Participate and support an equitable, diverse, and inclusive workplace.

**Qualifications**:

- Bachelor’s degree in business, economics, engineering or equivalent operations experience;
- 3+ years of natural gas industry experience;
- Exceptional customer service skills, business acumen with an entrepreneurial attitude;
- An understanding of:

- Natural gas transportation industry and major pipelines;
- NAESB Wholesale Gas Quadrant Business Practice Standards;
- FERC and NEB natural gas transportation regulations; and
- Gas Pipeline Transportation Tariffs and related business practices.
- Strong analytical skills for system and process development;
- Knowledge of gas transportation business including transportation contracts, nominations, marketing, and scheduling processes;
- Exceptional communication skills and discretion required to deal with sensitive nature of operational and commercial issues of pipeline;
- Proficient in Office Suite with advanced Excel skills;
- Experience with Power BI and Microsoft Power Automate would be an asset;
- Sound judgment and decision-making skills with demonstrated ability to be pro-active in identifying potential issues and providing solutions;
- Organized, detailed, analytical and able to consistently deliver accurate and timely information;
- Adaptable to changing priorities and proven ability to multi-task while meeting strict deadlin