Outside Sales Representative

5 days ago

Vancouver, Canada TOTO USA, Inc. Full time

**JOB TITLE**: SALES REPRESENTATIVE

**DEPARTMENT**: EAST SALES & CANADA - CANADA

**REPORT TO**:SENIOR DISTRICT OR REGIONAL SALES MANAGER

**REVISION DATE**: 05/02/2024

**SUMMARY**:
The TOTO Direct Sales Representative Position is a Field Sales position. The TOTO Sales Representative is responsible for all sales, servicing and support activities needed to ensure day-to-day responsibilities are managed properly in their territory.

**DUTIES AND RESPONSIBILITIES**:
- Sources, evaluates, and initiates sales directly to residential and commercial plumbing contractors, builders, developers, mechanical contractors, municipalities and building maintenance personnel.- Showroom Visits; increase/gain TOTO Presence in existing showrooms and seek new showrooms. Update Showroom Binders, New literature requests, showroom displays and Product Knowledge Sessions- Assist in maintaining the presentation of TOTO products in showrooms and display areas.- Distributor/Wholesaler Visits; Know Key decision Makers. Set monthly targets for distributors and achieve monthly targets.- Serves as a liaison between distributor/wholesaler/manufacturer representatives and contractors to pull sales through for shipment.- Follow up on orders to insure timely shipment.- Maintains close relationships with existing contractors to insure continued business as well as initiate increased business.- Establishes new relationships with contractors to gain sales and market penetration.- Investigate customer complaints of defective product and/or unsatisfactory service and recommend appropriate action necessary to resolve complaints. Follow complaints to satisfactory conclusion between customer and company.- Seek out projects, such as Hospitality and High-end developments.- Initial Specification Sales; Architect, Engineers, Contractors and Designers.- Perform daily activity reporting on actionable sales activities.

**SUPERVISORY RESPONSIBILITIES**:
- This is a non-supervisory position.

**QUALIFICATIONS**:
- B.B.A. in Sales, Marketing, or related field plus one (1) year of industry sales experience. Strong interpersonal, verbal, and written communication skills are a must.- Must also have excellent presentation skills. Must have proficiency in Microsoft Word, Excel, and PowerPoint

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

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