Inside Sales Representative

1 day ago

Delta, Canada RotorLink Technical Services Inc. Full time

**RotorLink Technical Services, Inc.** offers innovative solutions for all aspects of the rotor wing industry across Canada, US and Worldwide. We source top quality Bell Helicopter and Airbus/Eurocopter Helicopter spare parts for clients around the globe, specializing in Bell 212, Bell 412, Airbus/Eurocopter AS350 helicopters, AS355 helicopters, EC120, and EC135 helicopter parts. We also coordinate delivery, run a parts exchange program, and offer complete aircraft evaluation, consulting, and brokerage services.

GENERAL FUNCTION:
RESPONSIBILITIES:

- Prepare and monitor sales orders
- Review shipment accuracy prior to release products to customers
- Prepare daily inbound quotes and follow-up on quotes
- Maintain contact lists
- Identify prospective customers based on current inventory and prior sales
- Understand customer needs and requirements
- Upsell products and services and make recommendations
- Stay informed about product and service information updates
- Rout qualified opportunities to the appropriate team member for further development and closure
- Prepare and submit weekly sales or inventory reports to management
- Prepare marketing material, such as social media posts, on a weekly basis
- Respond to customer complaints and inquiries quickly and efficiently
- Handle sensitive information in a confidential manner
- Familiarize with our Quality Management System
- Assist the office and warehouse team where needed
- Possible On-Time AOG
- Possible Work Travel

QUALIFICATIONS:

- High school diploma
- Good working knowledge of computer data systems
- Solid communication skills
- Physical stamina and dexterity necessary for the work; ability to lift or move at least 40 lbs

**REQUIREMENTS**:

- Minimum High School Diploma
- Minimum 2 years of sales experience
- Minimum 2 years of administration experience
- Knowledge of aircraft and aviation systems preferable
- Working knowledge of ERP/MRP systems, and Microsoft Office (Outlook, Excel, Word, etc.) is a must
- High attention to detail essential with ability to work independently with mínimal supervision in a busy environment,
- High attention to internal and external customer needs,
- Good written and oral communication skills
- High attention to company’s health & safety rules and quality management system
- Ability to multitask

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Delta, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 2 years (preferred)

Work Location: One location

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