Restaurant Supervisor

2 weeks ago

Hamilton, Canada The Burnt Tongue Full time

The Burnt Tongue is a warm and welcoming restaurant that serves fresh salads, sandwiches, and an ever-changing selection of unique soups. Exceptional quality is our standard and our one-of-a-kind Team is our most important ingredient. We treat our Team like family and know that when we are happiest, we are at our best for our guests. As a Restaurant Supervisor, you will lead our Team in achieving our goal of providing memorable experiences to each of our guests. We are an ambitious group and are seeking a like-minded, driven person to join our Locke Street Team.

**What we offer**:

- A fun, dynamic, and exciting work environment
- Friendly and supportive Team Members that appreciate the value of working together
- Opportunities to learn, grow, and advance within the business
- 50% off food and beverage, on and off shift, at every location
- Shared tip pool - each of our Team Members is essential to our success
- Team bonding activities

**What we look for in a Restaurant Supervisor**:

- An enthusiastic, friendly, and positive attitude
- A genuine desire to go above and beyond for guests at every opportunity
- A team-first mentality and proven leadership skills
- An ability to multi-task and problem solve in a fast-paced environment
- Ambition, drive, and a hunger for learning and facing challenges
- A sense of humour and a craving for having fun at work

**What a Restaurant Supervisor is responsible for**:

- Providing top-notch, personalized customer service to each of our guests
- Leading our Team during lunch and dinner services
- Estimating and ordering ingredients and supplies
- Ensuring all guests receive exceptional service and food quality
- Maintaining records of stock, repairs, sales, and wastage
- Preparing and submitting end-of-day reports
- Overseeing weekly scheduling and shift coverage procedure
- Training new Team Members in job duties, sanitation, and safety procedures
- Addressing guests' complaints and concerns
- Taking guest orders and processing cash/card payments
- Assisting in prepping, cooking, and presentation of food orders
- Proactively seeking opportunities to create memorable moments for guests

Thank you for your interest. We hope to hear from you soon

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Discounted or free food

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Work Location: One location

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